How to refund the upgrade of Zhixing seat?

1. Check the refund policy of the platform or institution that purchased the upgrade of Zhixing Agent first.

2. Secondly, for those who meet the refund requirements, contact the customer service staff through telephone, email, online customer service and other customer service channels provided by the ticketing platform or organization, explain the refund request, fill out the refund application form or provide relevant refund information according to the instructions of the customer service staff, submit the refund application, and wait patiently for the platform or organization to handle it.

3. After the final refund application is approved, the refund amount can be returned to the original payment account.