I booked a hotel in Ctrip with an airline card. Why can't I find points?

You booked the hotel in Ctrip with the card number of Air China (Shandong Airlines/Sichuan Airlines/China Eastern Airlines/Shenzhen Airlines/China Southern Airlines/Hainan Airlines/Xiamen Airlines/Qantas/Delta Airlines/Singapore Airlines/All Nippon Airways). After the order is completed, Ctrip will send your reservation information to the airline at the end of next month, and the airline will be responsible for accumulating the corresponding mileage instead of accumulating Ctrip points.

Because Ctrip and the airline check once a month, and then Air China (Shandong Airlines/Sichuan Airlines/China Eastern Airlines/Shenzhen Airlines/China Southern Airlines/Hainan Airlines/Xiamen Airlines/Qantas Airlines/Delta Air Lines/Singapore Airlines/All Nippon Airways) accumulates the corresponding mileage or points for the guests, it will take a long time for the airline mileage or points to be added to the account. Please forgive me. You can call the airline to check the mileage or points accumulation.

For more information, please check Ctrip official website: /#c=baiduzd.