Traditional Culture Encyclopedia - Hotel accommodation - Computer operation flow of hotel front desk check-out

Computer operation flow of hotel front desk check-out

Hotel front desk computer checkout operation process is generally as follows:

1, confirm the guest's identity and room information, and check the check-in time and check-out time of the guest.

2. Settle the guest's room rate and other expenses, such as telephone charges and meals.

3. If the guest needs an invoice, issue the invoice according to the guest's requirements.

4. Confirm whether the guest has any left-over items. If so, it is necessary to record and inform the guests to retrieve them.

5. Confirm whether the guest has used the valuables of the hotel, such as safes, keys and other items that need to be checked and recovered.

6. Take back the guest's room card after check-out.

7. Check out in the hotel management system and change the guest's room status to "Checked out".

8. Finally, bid farewell to the guests and wish them a pleasant journey.