About business etiquette: wine serving etiquette

As an excellent sommelier, it is very important to fully understand customer needs and match food and wine according to the hotel’s inventory. Many guests who come to dine do not know much about wine and often consult the sommelier. Opinions, at this time it is very important to understand the restaurant's food style and wine inventory. Below is the wine serving etiquette of business etiquette that I have collected for you.

Business Etiquette: Wine Serving Etiquette: How to Pour Wine

When the sommelier pours wine for the guests, it should be noted that when pouring ordinary wine, the mouth of the bottle should be away from the mouth of the cup. A distance of about 2 cm is appropriate; when pouring sparkling wine, the distance between the two can be about 5 cm.

No matter what kind of wine you are pouring, the mouth of the bottle should not touch the mouth of the cup. This is not only for hygienic reasons, but also to avoid collision noise. The order of serving wine starts with the guest of honor, then the host, ladies first and then the gentlemen.

When pouring wine, the liquor should generally not exceed 3/4 of the glass, so that guests can appreciate the mellow aroma of the wine before taking a sip. Wine glasses are relatively large, and the amount of wine in each glass should be accurately arranged according to the number of guests. It should not exceed 1/3 of the glass at most, so that guests can swirl the wine in the glass while appreciating the aroma of the wine. For sparkling wine or champagne, 1/3 should be poured first, and then 2/3 or 3/4 should be poured after the foam has melted. The beer should be poured down slowly along the wall of the cup. The final ratio of foam to body is 2:8. Brandy is generally only filled 1/8 of the glass, the so-called "1P".

Business Etiquette: Wine Serving Etiquette: Steps to Pour Wine

1. The sommelier stands on the right side, holding the mouth cloth in his left hand, and opens his right hand slightly, with the smallest contact surface Hold the bottle;

2. Lean your upper body slightly, hold the wine bottle steadily, with the label facing the guest, hold it to a height of about 2 cm from the mouth of the cup, and pour the wine for the guest;

3. Another more common way of pouring wine is: open the thumb of the right hand, put the other four fingers together, hold the bottle, reveal the wine label, and pour the wine for the guests. After pouring, twist the bottle clockwise with your hand to prevent the wine pulp from leaving along the bottle.

4. After pouring the wine, quickly wipe the mouth of the bottle with a cloth to avoid leakage of wine.

The above is how restaurant waiters and sommeliers serve wine. I hope it will be helpful.

Business Etiquette: Wine Serving Etiquette: Putting guests first and following foolproof game rules

The direction of business banquets is very clear: understand your guests’ needs through relaxed dining interactions and achieve them Intention to cooperate. Full respect for your guests’ dining habits is crucial. To paraphrase Peter Deng, sommelier at Hilton Beijing Wangfujing Hotel: “A guest with good business etiquette will ask me to be as independent as possible to help his guest choose his favorite drink, even if he doesn’t like the drink himself. ”

In addition, if you know that your guest is a wine lover, you must have a way to find out what wine he likes. Those who are willing to put in the effort will consult the customer's family, friends or colleagues in advance to learn about his favorite wine brands, vintages and food pairing habits. Your thoughtful and considerate inquiry will add a lot of points to your business image; if the information about the guest's preferences cannot be obtained, then opening with a bottle of white wine with light taste and high market acceptance, such as Chardonnay Chardonnay, will be a good start. A good welcome ceremony; finally, try to choose wines that you are familiar with, because you will be able to describe it in words if you have personally experienced it. When you start expressing yourself and your guests start listening, your interaction has already begun. You will quickly know the taste that the other person likes, and the distance between you will also be brought closer in the moment of choosing wine.

Business Etiquette: Wine Serving Etiquette: Effective division of labor and paying full attention to the people you need to pay attention to