Traditional Culture Encyclopedia - Hotel accommodation - Public comments on hotel reservations keep showing, what should I do?
Public comments on hotel reservations keep showing, what should I do?
1. Refresh Page: Try to refresh the page to see if you can update the status and complete the reservation. Sometimes due to network problems or system delays, the page may not be updated in time.
2. Check the network connection: Make sure your network connection is normal. Try to connect to another website or application to make sure there is no problem with the network connection.
3. Contact customer service: If you encounter problems that cannot be solved, you can try to contact the customer service team of Dianping, ask them for advice and ask for help. You can find customer service contact information through the website or application of Dianping.com.
4. Check the payment status: If the reservation is displayed but not continued, there may be a problem with the payment link. Check your payment account to confirm whether the payment has been successfully completed. If the payment is successful, but the reservation cannot be completed, you can try to contact the hotel or public comment customer service, and provide the payment voucher to find a solution.
5. Try other booking methods: If you can't make a reservation on the public comment, you can try other online travel booking platforms or contact the hotel directly to make a reservation. Sometimes the booking process and system of different platforms may be different, and switching to other platforms may solve the problem.
If you still can't solve the problem after trying the above methods, I suggest you take the initiative to contact the customer service team and provide specific problem description and order information so that they can provide you with help and solutions more accurately.
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