Can I return the hotel?

The hotel cancellation methods that cannot be cancelled are as follows:

Contact the hotel first, tell the reason and ask if it is possible to cancel. If the hotel agrees, you need to contact customer service again, indicating that the hotel agrees to cancel and hopes to cancel the order. Customer service will help you negotiate. But if you can't cancel it in the end, there's nothing you can do. Maybe through a broker or something.

At present, there are guaranteed orders in hotel orders: pay the full room rate to the reservation platform as a deposit in advance, pay the room rate and deposit to the hotel upon arrival, and the deposit will be refunded by the reservation platform after leaving. Orders cannot be cancelled or changed. If you do not arrive at the hotel, the deposit will not be refunded. The hotel will reserve the room unconditionally until the check-out time.

Prepaid order: pay the full room rate to the reservation platform in advance, and only pay the deposit to the hotel after arrival. The order cannot be cancelled or changed, and the room rate will not be refunded before check-out. The hotel will reserve the room unconditionally.

hotel

Hotels, also known as guest houses and hotels, are commercial organizations that provide security and comfort and allow users to have a short rest or sleep space. The earliest hotels existed in the post station system established by the ancient government.

Nowadays, hotels not only provide accommodation services for tourists, but also provide daily services and facilities (bedtime services), such as catering, games, entertainment, banquets, conferences and so on. Some hotels also provide value-added services, such as free use of mobile phones and limousines. The hotel industry belongs to the service industry, which mainly sells intangible services rather than tangible products.