What if Ctrip cancels the policy and the merchants disagree?

Negotiate rescheduling and contact Ctrip customer service.

1. Cancel the hotel reservation. If the merchant does not agree, the customer can try to discuss the possibility of rescheduling with the hotel. The merchant will agree to postpone or adjust the customer's reservation date to another time. Through active communication with the hotel, customers can find a mutually acceptable solution.

2, Ctrip cancellation policy merchants do not agree, you can directly contact Ctrip's customer service department. Provide detailed information and ask for help to solve the problem. Customer service staff will assist customers to communicate with the hotel and find flexible solutions.