What does a hotel account manager do?

Account managers also have different positions and occupations in different companies, because each company has different business areas and work priorities. Responsibilities for the position of account manager of China Telecom branch include:

Responsible for developing customer relationships at the operator's headquarters and conducting all aspects of analysis and evaluation of customers.

Responsible for classifying customers in the market and establishing target markets and potential customers.

Responsible for the collection of market information and analysis of competitors.

Effectively monitor and control customer risks.

Responsible for the selection and operation of operator projects.

Responsible for supporting sales in various regional markets.

Responsible for assisting other departments in the business division to complete marketing and other related work.

Whether it is an account manager or some other names, such as customer consultants, they actually refer to a type of person in the company who contacts customers and provides services to customers.

Account managers must have good social communication and organizational coordination skills, have modern management awareness of time management and team spirit, and be enthusiastic and cheerful in character, with a sense of responsibility.

Reference: Baidu Encyclopedia entry - Account Manager