Business work plan

5 model articles on business work plan

Time flies, and the blink of an eye has passed. We will be exposed to new knowledge, learn new skills and accumulate new experience. Please work together and write a plan. So do you really know how to write a good plan? The following are five business work plans that I have collected. Welcome to read and collect them.

business work plan 1

the operation management department comprehensively plans and describes the work objectives in the past year from six aspects: plan management, quality management system control, quality management, training management, complaint handling and legal affairs management.

I. plan management

plan management is an important means to ensure that the company's business indicators and management indicators are completed on time. Therefore, the operation management department strengthened the plan management function in 2xx.

1. Plan management of business indicators. Combined with the financial management department, strengthen the management of budget and final accounts of all departments of the company, ensure that the operating conditions are always in a controllable state, and integrate and feed back to the relevant responsible persons at the beginning of each month.

2. Management indicators management. Taking the management plan as a breakthrough, determine the work content, target, responsible person and completion time, strengthen performance management, and give those who fail to complete the work plan a specific completion time, and give corresponding economic and administrative penalties.

3. Improve the performance management system. Cooperate with the Human Resources Department, improve the performance management system, make the objectives, indicators and achievements closely linked to the salary, conduct regular assessment, and strictly implement and implement them. According to the actual situation of the company, an unplanned reward system is established to stimulate the enthusiasm of employees and increase operating income.

second, quality management system control

on the quality management system, through the integration of the quality management system, the service standard that conforms to the principle of comfortable housing property is established, so that the high-quality service of property runs through every community, the property management of each community is greatly improved on the original basis, and the rapid development of Fumei real estate is promoted. At the same time, with the continuous expansion of the company's business scope, the corresponding service standards and requirements for commercial properties are formulated in combination with relevant departments to meet the needs of the work.

specific measures: (1) strengthen the implementation of quality management system documents, conduct regular assessment, standardize the work processes and standards of various positions in the company, and continuously improve the service quality. (2) Develop service standards and requirements for service items outside the system, such as commercial streets, and expand the scope of services.

3. Quality management

1. Integrate the company's quality management system, improve the management system processes and standards, and carry out trial, assessment and revision to establish a higher service platform and improve service quality.

2. In conjunction with the Human Resources Department, we will set up written examination questions and on-site assessment items in different positions to conduct systematic assessment, fully understand the weak links existing in the service process, request the responsible departments to rectify within a time limit, and formulate corrective and preventive measures.

3. Strengthen the assessment and guidance of the management systems of various departments. The Operation Management Department plans to cross-examine projects in one region and projects in another region once every quarter, so that each project can be both the examiner and the auditee, fully grasp the system norms and standards, and ensure the realization of service quality standards.

4. centering on the owner's satisfaction, adjust working methods, put oneself in another's shoes, carry out fine service engineering, and constantly revise system documents to improve service quality.

Fourth, training management

1. Establish a training assessment mechanism to ensure that the training of each position reaches the established goals.

2. Broaden the training content: make full use of Kangju Property's own resources, broaden the training ideas, communicate with relevant real estate departments in time, use the accumulated practice of Fumei Real Estate for many years, and combine the training needs, and ask all professionals to enrich the training content for the missing parts by presenting cases, explaining professional knowledge and on-site operation.

3. Training performance shall be managed quantitatively. Assess the training in different forms, and evaluate the training performance to ensure the training effect. And to achieve multi-party cooperation, forming a smooth and efficient coordination mechanism and training system.

4. Integrate training concepts: 1) Integrate various effective training methods, training techniques and training tools; 2) Integrate the available resources inside and outside the property to serve the training; 3) Through integration, training becomes a tool of communication, and the training concept is maximized.

5. Strengthen contact with the outside, and take the lead in external training and promotion training. Cooperate with professional training institutions to develop relevant training courses, expand employees' ideas and horizons with the help of the training of famous teachers, and enhance the overall sense of competition.

6. according to the working characteristics of each post, a detailed database is established by classification to form a set of training materials for comfortable housing property.

v. complaint handling

1. According to the actual situation in Changyuan County, go deep into the project, understand the reasons for the owner's complaint, master the owner's complaint psychology, and handle the owner's complaint on the principle of safeguarding the company's interests.

2. In view of the fact that owners in Changyuan County have low awareness of property management, the complaints are relatively concentrated, and even some owners are unreasonable, an effective complaint handling plan is formulated to improve the efficiency of owners' complaint handling.

3. Strengthen the publicity of property management laws and regulations. Make full use of the company's existing resources and publicity columns in various communities, make columns of property management laws and regulations, increase property management publicity, and improve the owners' cognition and acceptance of property management.

4. Establish a rapid response mechanism. In view of some major complaints from the owners, a rapid response mechanism is established, and a major incident handling team is set up to properly handle the emergencies of various projects.

VI. Legal Affairs Management

According to the promulgation and implementation of supporting laws and regulations in the property management industry and the general lack of legal knowledge of property management by owners, the key points in 2xx are as follows:

1. Cooperate with service centers and branches, use legal knowledge to help solve customer complaints and disputes, sum up experiences and lessons, prosecute defaulting customers through legal channels, recover arrears, etc., and summarize and publish them bimonthly.

2. Cooperate with the Human Resources Department to do a good job in training employees' legal knowledge, avoid risks and improve work efficiency. Business plan 2

1. Do a good job in the on-site procurement of materials by various departments (December 29th-January 3rd, the relevant

departments are responsible);

3. Determine the printing of printed matter (December 29th-31st, the sales department will be responsible); Make a good door card, desk block, invitation card, lighter and seafood price card (sold from December 29th to 31st);

4. Do a good job in the training work of all departments, including knowing the meeting, floor service reception, business ordering and dish cooking (from January 1 to January 13, each department is responsible);

5. Investigation of surrounding markets, including dish prices, sales methods and strategies (December 29th-January 1th, business and sales are responsible);

7. Set the price and make the menu (December 29th-January 12th, business is responsible); Do well the dishes of various stalls in Ming stalls and self-made wooden frames of ships (January 2-11, responsible for business < P >); 8. Do a good job in sales, mainly sales plans, brochures and publicity campaigns; (January 1-January 13, sales manager);

9. Identify the suppliers of various raw materials and do a good job in purchasing raw materials: dry goods, seafood, vegetables, fruits, three birds, meat, non-staple food, condiments, drinks, washing products, etc. (from January 1 to 8, the purchasing department will be responsible);

1. Do a good job in system and hardware: ordering system, walkie-talkie, dishwasher, etc. (December 3th-January 1th, responsible for purchasing);

11. Do a good job in the publicity column and drinking cup holder inside the restaurant (from January 1 to 1, planning and engineering will be responsible).

12. Do a good job in indoor greening project (from January 2nd to 13th, the floor is responsible);

13. Follow up the disinfection and seafood varieties and sales plan in seafood pool (January 1-8, seafood is responsible);

14. Do a good job in recruiting holiday workers (January 1-1, HR is responsible);

15. Follow up the finishing work of the restaurant project (December 29th-January 5th, responsible);

16. follow up the tableware, utensils, linen and articles in the restaurant (tablecloths, mats, curtains, wedding tables, etc.) (January 1-1, each department is responsible);

17. Debug whether the water, electricity, air conditioning, lighting, sound, etc. of the restaurant are normal (January 5

-13, each department is responsible);

18. Try the dishes (January 8-13, Chinese kitchen);

19. Track the dishes and banquet list of the restaurant's opening banquet and send invitations (from January 5 to 13

, the sales, business and Chinese chefs are responsible);

2. Follow up the opening ceremony plan of the restaurant (January 5-1, sales department is responsible);

21. Good business. (January 15th) Business Work Plan Part 3

Planning Business Department: XX

The hectic 2xx year is about to pass. Looking back on the year of 2xx, under the great attention and correct leadership of the company's leaders, with the strong support and close cooperation of all departments, the business department earnestly implemented the business objectives and tasks set around the company, actively expanded its business, and all the work was carried out in a planned and step-by-step manner, showing a strong development situation, and the company's annual work target of 2.8 billion yuan was achieved. Now the main work report of the personal business department in 2xx is as follows:

1. 113 letters of introduction for project bidding were issued;

2. 75 registration and qualification materials have been completed;

3. Complete the monthly storage and update of company qualifications, personnel certificates, social security and performance data;

4. There are 43 deposit-returning projects, including 273 projects of XX company, 126 projects of XX branch and 4 projects of XX branch;

5. Scan and classify the qualifications of the company, the certificates of new arrivals and the information required for bidding;

6. inquire about the status of company personnel certificates under construction;

7. The procuratorate has handled 45 certificates of no bribery crime, including 39 for XX Branch and 6 for XX Company;

8. The notary office issued 21 notarial certificates, including 18 notarial certificates issued by XX Branch and 3 notarial certificates issued by XX Company;

9. other matters such as the preparation of some filing materials of Chengdu, Chongqing and Foshan branches assigned by the leaders were completed.

Problems and solutions found in the work:

1. It is inconvenient to inquire about the various deposits, and a list of deposits is made for statistics on a monthly basis;

2. In order to prevent the registration materials and bidding documents from being confused, they are summarized every month for easy reference;

3. If the warehousing qualification, performance, personnel, social security and the situation under construction are unknown, sort out and make a list;

4. The approval form for the use of bidding documents requires the signature of the office to check whether the documents are retained in the company. The office signature period is within ten days before the bid opening, so it is suggested that the office extend the bidding documents appropriately to synchronize and increase the bidding document production time;

5. There are many and miscellaneous personal work items, so use post-it notes to record the next day's work items to prevent omissions. Some suggestions in the work:

At present, in the bidding process, the requirements for the company's qualifications, personnel certificates, performance, social security, etc. are becoming more and more strict. The management work is not only the work of individual departments and personnel, but also the task of all personnel, and it is the task of doing everything well. If the qualification certificate is borrowed in the office, the handling of the deposit needs the cooperation of the finance department. The connection between departments should be closer. Realize the all-staff management mode and give full play to the enthusiasm of every employee in the enterprise to enhance the overall strength of the company in the market competition. Insist on honest management, and win the market, reputation and benefits by high-quality products and services. Insist on empathy, ensure the quality of construction projects, provide satisfactory services to the owners, strengthen the management consciousness of "every project under construction is a new starting point", develop and increase the amount of follow-up tasks, and truly make a monument to a project, make friends with one side and get a batch of new business information.

After a year of busyness and enrichment, I have learned a lot in my work and thought, and made great progress. In the new year, complete the warehousing of the trading center, improve the information in the company's trading center and update it in time. When the deposit is returned, it shall be connected with the finance office in time and on time, and the project manager shall be informed of the deposit return at the first time. Letters of introduction and registration materials are prepared faster and more carefully. Check carefully to prevent mistakes. Actively pay attention to the information update of the bidding website, and notify the leaders in time if they find that they can sign up for the project. Has been involved in project follow-up, whether there are any questions and answers, etc. Strive to complete all the duties and tasks assigned by the leaders, without procrastination or delay. I will do better in the coming year! Xiongxin has given us a platform, so we should forge ahead bravely! Business plan 4

1. Guiding ideology

Focusing on the twenty-four working ideas of "planning in a big way, starting with small things, giving priority to services, grasping demonstrations and gradually standardizing", we should focus on services, take norms as the guide, take innovation as the starting point, adhere to industry guidance, highlight key points, cultivate typical models, strengthen industry management, promote brand building, pay attention to personnel training, and strengthen the construction of standard stores and demonstration stores.

II. Work Objectives

According to the work responsibilities and work ideas, we will focus on implementing the "54321" work action plan in 2xx to promote the transformation and development of the catering industry abroad:

(1) Consolidate the "five basic tasks"

1. Make sure the office space, facilities and personnel are in place; (completed before the end of April)

2. Establish and improve various systems, plans, regulations and articles of association, and make them public; (completed at the end of April)

3, find out the basic situation of the people who operate the catering industry outside; (completed by the end of June)

4. Determine the responsibilities, leaders in charge and contact information of each functional department and make it public; (completed by the end of April)

5. Set up a WeChat public platform to receive the personnel on duty, announce the contact information of external services and establish an appropriate service mechanism. (completed by the end of April)

(2) completed the "four" training tasks

1, and trained 2 catering employees;

2, train 2 people who are interested in catering;

3. Training 2 rural surplus laborers;

4. Train 2 laid-off workers. (3) Do a good job in the "three" assistance services

1, and do a good job in legal consultation, legal assistance and rights protection services for catering personnel operating outside; (year-round work)

2, do a good job in the life and service of the left-behind elderly; (year-round work)

2. Do a good job in providing credit services for financial products. (year-round work)

(4) Establish a "two major" work system

1. Leading bodies and promotion associations of township streets are established; (completed at the end of May)

2, North