Hello, I'd like to ask what the position of clerk in hotel reservation department mainly does.

I have been engaged in hotel office and personnel work for many years, and some experience can be used for your reference. I suggest you be a reservation clerk.

Bookers can learn about all kinds of hotel rooms, conference rooms and many other situations, and communicate with guests directly, understand their needs, help them solve their reservations, and exercise your ability to deal with problems, communicate and coordinate their work.

The room attendant does not directly face the customer, but mainly deals with various reports of the housekeeping department and timely computer input of room status (ok room, dirty room, maintenance room, occupied room, etc.). ) and the sales registration of guest bar goods.

Of course, the specific work division of each hotel is also somewhat different, but it is basically the same.