Traditional Culture Encyclopedia - Hotel accommodation - Job responsibilities of hotel waiters

Job responsibilities of hotel waiters

First, the main responsibilities of the hotel waiter position are as follows:

1, arrive on time and accept the task assigned by the foreman;

2. Do a good job in cleaning the environment, articles, equipment and tableware in the area under its jurisdiction;

3. Make preparations before meals and replenish various items in time as required;

4, according to the standards and requirements, standardize the table setting, decorate the restaurant, understand the reservation and catering information;

5. In accordance with the service standards and procedures stipulated by the restaurant, do a good job in all aspects (such as welcoming guests, ordering food, patrolling Taiwan, taking food, paying the bill, seeing them off, etc.). );

6. Take the initiative to consult the guests' opinions on dishes and services, accept and handle the guests' complaints and report to the restaurant foreman in time;

7. Actively participate in various training activities and entertainment activities organized by restaurants, constantly improve service skills and skills, and improve their overall quality;

8. Abide by the rules and regulations of the hotel;

9. Complete other tasks assigned by superiors.

Second, the hotel waiter's job requirements are as follows:

1, well-behaved, hard-working, junior high school education or above;

2. Good image, good temperament and fluent Mandarin;

3. 1~2 years hotel service related experience;

4. Self-motivated and responsible;

5. Have good comprehensive quality and team spirit.