Employee handbook template

The employee handbook is a description of employees' life and work during their work. The employee handbook includes employees' code of conduct and work standards. Here, I would like to introduce some relevant information about the employee handbook model, hoping to help you. The sample employee handbook is as follows

Chapter 1 Welcome to join?

first, welcome speech

Welcome to join us? Big family, willing? Your job has become a new starting point for your career.

this is your manual, and it's also ours? The basic principles of the company's personnel management. Its purpose is to make you feel at home in your new job and tell you some information you must know. Please read it carefully. Reviewing this manual frequently will help you in? Give full play to one's talents.

policies are essential to the company's operation, especially like? Such a company's policies help us to work effectively and methodically. When we work together, for a common goal, we must establish rules to protect and benefit everyone. We all know that most people are eager to have a working environment of mutual assistance, courtesy, effectiveness and honesty. For this reason, we believe that this manual will help you to do this.

Your immediate supervisor is the main instructor of your work, and he will be responsible for your training, work arrangement and your personal development. When you have questions or encounter difficulties at work, please communicate with your immediate supervisor first. When he can't help you solve the problem, please consult the head of the company's human resources department, who will guide you and help you find out the crux of the problem, or guide you to use the company's OpENAIOOR pOIJCY to seek the help of the company's top management. Anyway, I wish you were here? Smooth work and smooth career!

　? Human resources department

second, the introduction of the restaurant and the organizational structure (omitted)

third, the corporate culture (omitted)

Chapter II Your new job

First, the significance of the manual

As a new employee, you may be a little nervous, which is normal, because it proves that you attach importance to this job. When you first come into work, you may feel clumsy and slow, or even feel that you are the only one in the restaurant? At a loss? Dear people, this kind of embarrassment is not unique to you. Please remember that the companion around you who can cope with everything has had the same experience, and that skilled technology and coordination can be mastered. If you rush into it, you will form bad habits, and you will become a skilled expert after short training and practice.

Second, the composition of personnel

1. The composition of the service group

The so-called service group includes trainee waiters and formal employees.

2. The management team consists of

the so-called management team, including IC, trainee assistant, second-level assistant, first-level assistant, assistant manager and manager.

3. Job responsibilities

(1) The job responsibilities of the service team are to prepare catering, serve customers, ensure the safety of the restaurant, and perform all necessary cleaning and maintenance to maintain a high level of hygiene. The basic responsibility of all our partners is to ensure that every customer has a pleasant dining experience.

(2) The responsibility of the management team is to plan, organize, coordinate and control all the work, so as to form effective management.

4. Harvest

We tell you truthfully, in? Work is hard, but? Besides paying you salary and benefits, you will also have a full life, and you will gain new experiences and many learning opportunities every day.

(1) You will learn how to use your time and make a plan.

(2) You can learn a good way to treat others.

(3) You can make new friends.

(4) You will learn how to play a team spirit.

(5) You will learn various useful skills.

(6) where are you? Your work experience will add more opportunities for your later life.

chapter iii salary structure and job evaluation

the company attaches importance to every employee, and the company's personnel goal is to cultivate outstanding talents. At the same time, we also pay attention to fair competition, that is, work performance and ability will interact with personnel promotion and salary adjustment. Therefore, your performance and ability are very important. If your performance or ability is outstanding, the company will upgrade your level step by step, and your salary will be adjusted with the improvement of your level.

First, the promotion order

Intern? Formal level employees? Trainee IC? Trainee assistant? Second assistant? First-class assistant? Assistant manager? Trainee manager? Manager? District manager? General manager

We hope that your efforts will have a successful result.

II. Basic salary

Level salary+Level bonus

Note:

1. The higher the employee level, the higher the corresponding level salary and level bonus.

2. For all levels of promotion, please refer to the employee grading promotion standard.

3. The monthly salary of management group and service group will be collected on 15th of the following month, and we will open a current account for you in the bank. All employees implement the salary confidentiality policy.

4. The human resources department is responsible for the assessment of employees' promotion. Assessment is divided into two parts: theory and operation, and your assessment score will directly affect your personnel promotion. So you should always pay attention to your operating standards and review your theoretical training.

5. Employees who intend to be promoted should submit a written application to the store manager before 1th of each month, and the store manager will forward it to the Human Resources Department, which will make arrangements within 1 days.

6. Holiday salary: National statutory holidays. If you can't take a holiday, you will be compensated according to relevant regulations. The following are some important holidays:

International Labor Day (May 1st, 2nd and 3rd, ***3 days);

national day (October 1st, 2nd and 3rd, ***3 days);

new year's day (January 1st, ***1 day);

the spring festival (the first, second and third days of the first lunar month, ***3 days).

7. Allowance: divided into post allowance and post allowance.

chapter iv welfare system

? Your success is your success, right? Our success plays a vital role. In order to thank everyone for their efforts, we have formulated the following welfare system:

1. Uniforms

We provide you with work uniforms, but you must bring your own black shoes. At the same time, you must keep and clean your work clothes yourself. When you leave your job, you must also return your neat uniform. In addition, you need to pay a fixed amount as the training fee. When you leave your job, we will refund it according to the regulations.

Second, the staff lounge

We have a staff lounge, so that everyone has a rest and dining space. I hope you can try your best to keep it clean and tidy.

3. Dining and rest time

1. Employees can enjoy a 3% discount on in-store dining. Pack and take out, treat guests, etc. at full price. Please follow the dining procedure.

2. Rest for more than n hours (including n hours) every time you go to work.

IV. Entertainment Activities

We will organize several activities every year, such as dinners and outings, according to the actual operating conditions.

V. Protective articles

We have protective articles for you in winter and summer.

VI. Our store enjoys seniority allowance, medical assistance and social labor insurance (according to contribution and seniority).

VII. Employees who have contributed to the company organize free travel or paid vacation.

8. Organize birthday party for you and distribute birthday gifts.

IX. Provide further training.

X. establishment? Injustice award? If the customer deliberately causes trouble and causes great grievances to the employees, the company will give him a notice of praise and give him some gifts to express comfort.

11. Outstanding contribution award, which was awarded three times a year? Star of the month? , or timely avoid major accidents, etc., will be eligible for the outstanding contribution award.

chapter v training system

? Our goal is to develop the highest technical level of employees. As a new employee, we will give you induction training and pre-job training, and our training will always run through your whole study and work. At the beginning, you will start your study in your post. Your trainer will help you get familiar with the restaurant, our customers, our working methods and get to know other colleagues. Please feel free to ask the trainer or manager if you have any questions.

The training arrangement is planned. Of course, you also get paid during the training period, and we will keep your training records.

Chapter VI Communication and Coordination

1. Morning meeting system

In principle, it will be held once a month (it can be increased or decreased if necessary), and the manager will convene and preside over it to discuss the problems in operation, and you will attend the meeting. Count working hours and calculate wages as if attending a meeting.

second, bulletin boards

bulletin boards are used to announce safety, company operation and other matters. It is your responsibility to read and implement the information on the bulletin board.

III. Brainstorming

As long as you have good ideas and suggestions, we welcome you to put them forward, which is extremely important for the success and development of the company. Once adopted, the company will reward you.

4. Be frank and open

If you have any questions about this manual or work, the management will try their best to answer them for you and welcome constructive suggestions. We appreciate this frank and open channel to communicate opinions. Similarly, the company encourages you to express all your concerns directly.

v. Employee complaint mechanism

We have set up a perfect complaint mechanism. If you have any complaints or dissatisfaction, please actively complain.

Chapter VII Work Instructions

We have some special regulations here to remind you to pay more attention.

first, hair: you can't have an exaggerated hairstyle, and your hair can't hang over your face and shoulders.

second, make-up: light makeup, spirit, and give customers a healthy and beautiful image.

third, perfume: it can't be used (light type is acceptable).

fourth, jewelry: don't wear any jewelry.

five, nails: do not leave long nails and apply nail polish.

six, clothing: neat.

seven, shoes: heel is less than 4 cm, do not wear dark stockings.

8. Don't behave impolitely in front of customers.

1. Don't sneeze, yawn or stretch in front of the guests. If you want to hit, cover your mouth with a handkerchief or napkin sideways.

2. Don't dig your ears and nose or wipe your eyes in front of the guests.

3. Don't pick your teeth and burp in front of guests, and don't eat food with peculiar smell before going to work.

4. Don't scratch your head, manicure or look in the mirror in front of guests.

5. Don't talk loudly at work.

9. Smoking and eating snacks in the workplace are strictly prohibited to maintain cleanliness, hygiene and safety.

1. Don't eat in the kitchen.

eleven, sign the bill for dinner only for myself.

XII. Training fee and clothing fee: it will be directly linked to your working hours, and the company will handle it according to your working hours and specific conditions.

XIII. Principles of cash handling

1. The profit and loss of cash in the cash register is possible. We know that everyone can make mistakes, but this is a very serious mistake. Before taking charge of counter work, you will be trained on how to handle cash work. If there is a serious cash error, your cash handling procedure will be checked and dealt with according to the circumstances. At the same time, you will be asked to make up the difference.

2. When the cashier gets on the cash register, he is not allowed to carry any money with him, otherwise, it will be treated as theft.

3. When the cashier closes the business at night, he should first count the petty cash, and write the checkout list and give it to the manager or IC.

XIV. In order to update the latest information at any time, if your following information changes, please report to the Human Resources Department immediately:

1. Telephone number

2. Address

3. Emergency contact person

In addition, please ask the store manager about some special regulations of each branch.

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