Traditional Culture Encyclopedia - Hotel accommodation - Excuse me, in hotel management, "0+ 1= 100" and "100"
Excuse me, in hotel management, "0+ 1= 100" and "100"
Generally speaking, in the service industry, the regular service is "0". On the basis of doing this "0" well, one more bright spot may get customer satisfaction of 100; When we get the customer's satisfaction of 100, if there are "defects" in our work, our service performance may be reduced to "0".
- Previous article:Hotel nausea
- Next article:What about Dongguan Xingchen Business Hotel Co., Ltd.?
- Related articles
- Facilities and services of Xiushuifang Hotel in Qiandao Lake
- 40-year-old Angel appeared in the hotel to take photos with fans. Why does she look so old under the lens of passers-by?
- Where is more convenient and fun to live in Beihai?
- How far is Beverly hills from San Diego?
- Where is the address of Mi Duo Selected Hotel (Dalian Zhongshan Plaza Donggang Business Circle Store)?
- What is the telephone number of fairview park Marketing Center in Shenqiu, Zhoukou?
- 50 gamblers movies
- Why can't I stay in the first hotel?
- Is Beijing B&B short rent monthly rent booked online or offline?
- How far is Baodi No.4 Middle School from Yuhua Hotel?