Traditional Culture Encyclopedia - Hotel accommodation - What preparations should we make before this convalescent group arrives at the hotel?

What preparations should we make before this convalescent group arrives at the hotel?

Preparation before reception:

1. Vehicle arrangement and solution in each area: Shuttle bus personnel must confirm the vehicle information in advance to ensure that they arrive at the station safely on time, inform the convalescent to arrive at the assembly point on time in advance, and report to the reception attendant in time if there is any delay.

2. Solutions in case of delay of aircraft/high-speed rail:

(1) Flight delays and railway traffic changes should be confirmed in advance, and corresponding adjustments should be made in time, or delayed or changed, and the next receiving station should be notified.

(2) Inform drivers and receptionists at any time to stand by and pay attention to flight changes and departure voyages.

(3) Inform the hotel restaurant to postpone the meal time.

(4) The Chinese and Western restaurants in the sanatorium close at 22:00. If they can't come, find a food stall to order food temporarily. If there are no food stalls, they will go to KFC to prepare a KFC fast food and instant noodles for everyone.

3, accommodation room facilities and equipment can not be used normally, room hygiene and other issues:

(1) guest room facilities, sanitation and supporting use, and contact the hotel for maintenance or replacement of unqualified guest room items in time;

(2) change to another room. If there is no equivalent room type, upgrade to another room that is better than the original one.

4. Replace the hotel (in case of full rooms or temporary requisition by the government). ):

Make sure there are two or three hotels, book rooms in advance and ensure that there are rooms at any time.

5. Alternative restaurants (if the original restaurant is temporarily closed or holds activities, it may be considered to open):

There are two or three restaurants to choose from. Book in advance to ensure food supply. Eat something