Traditional Culture Encyclopedia - Hotel accommodation - What is the working status of the hotel front desk?
What is the working status of the hotel front desk?
The reason for this is the following:
1. Three shifts.
The hotel operates 24 hours, especially the front desk and front-line service department, so it operates 24 hours. Night shift requires working all night, which is very harmful to your health after a long time.
2. Work pressure is high.
The front desk is the external window of the whole hotel. It should not only receive guests, accept their daily consultation, but also be familiar with various operating systems.
3. The language requirements are too high.
Especially in high-star hotels, it is often to receive foreign guests. Therefore, it is required that the front desk staff must master English, and proficiency in listening, speaking and speaking is a must.
4. The salary level is not high.
Compared with other industries, the front desk of the hotel is under great pressure, which requires high personal quality and basic skills of employees, but the overall salary level is very low.
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