Traditional Culture Encyclopedia - Hotel accommodation - What does it mean to be 30 or a hotel waiter?
What does it mean to be 30 or a hotel waiter?
Waiters can only overdo it. They always serve others when eating. When they meet people, they will call, "Hello, welcome." A waiter is a waiter no matter how long he works. They can't learn any experience and skills, and they will always be looked down upon. Waiters in their thirties can only go to the factory if they can't do it.
The job responsibilities of waiters vary according to the breakdown of industries and enterprise categories. Basic job responsibilities mainly include:
1, when serving guests, you need to keep your clothes clean and tidy and smile kindly;
2. Receive employee training, master polite language and learn etiquette knowledge;
3. Keep personal belongings for the guests and ask if there are any valuables. Remind guests to take good care of valuables. If there are special circumstances, it should be reported to the superior.
4. Take the initiative to greet the guests and ask if there is a reservation. If there is an appointment, guide the guest to the reserved table. If there is no reservation, guide the guest to the right table and provide the guest with menu, wine list, etc.
5, responsible for answering the phone, if there is a guest to make a service reservation, should ask the guest's name, arrival time and number of key information;
6, pay attention to listen to the opinions of the guests, and timely reflect to the superior.
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