Hotel reservation room spoken English

How to communicate in English between travel and hotel reservation? The following is my spoken English about hotel rooms, I hope I can help you!

We'd like two adjoining double rooms.

Staff:

Good afternoon, ladies. Can I help you?

Good afternoon, ladies. Can I help you?

Mary:

Can we have two adjoining double rooms, sir?

We'd like two adjoining double rooms.

Staff:

Ladies, have you made a reservation?

Have you made a reservation?

Mary:

Me? I'm afraid not.

number

Staff:

Just a moment, please. Me? I'll see if there's a room available. Me? Excuse me, ladies. We only have two double rooms, but they are on different floors. Do you mind?

Just a moment, please. Let me see if there are any vacancies. Sorry, we only have two single rooms left, but they are on different floors. Is it okay?

Mary:

We prefer to be on the same floor, because we may chat late at night.

We will probably talk until late at night, so I hope the rooms can be on the same floor.

Staff:

Then may I suggest a family suite? We just had a cancellation.

Then I suggest you stay in the family suite. A guest just canceled his reservation.

Mary:

What is it like?

What kind of room is that?

Staff:

It? This is a big room with a double bed and two single beds. We can also add folding beds.

This is a big room with a king bed and two single beds. We can also add a crib.

Mary:

That? Well done!

Great!

Excuse me, can I surf the Internet in my room?

May:

Hello, can I surf the Internet in my room?

Excuse me, can I surf the Internet in my room?

Hotel staff:

Yes, madam.

Your room can surf the Internet.

May:

How do I use it?

Then how do I surf the Internet?

Hotel staff:

First, connect your laptop with the cable on the desk. Then open your web browser.

First connect the laptop to the network cable on the desk, and then open the web browser.

May:

All right.

All right.

Hotel staff:

You can buy credit on the hotel website or business center.

You can also buy Internet-specific recharge on the hotel website or business center.

May:

Ok, thank you.

Ok, thank you.

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