What if the hotel downstairs builds a chimney upstairs without the owner's consent?

You can call the 12369 environmental hotline to make a complaint.

according to the "measures for the administration of environmental protection hotline work":

article 1? After accepting the reports handled by the competent department of environmental protection at a lower level, the institutions undertaking the work of the environmental protection hotline shall, within 3 working days, assign them to the institutions undertaking the work of the environmental protection hotline through the "12369" environmental protection hotline management system.

the staff of local environmental protection hotlines at all levels should immediately receive the reports assigned by their superiors and deal with them in a timely manner according to regulations.

Extended information

According to Article 11 of the Administrative Measures for the Work of Environmental Protection Hotline

? The report shall be completed within 6 days from the date of acceptance. If the situation is complicated, with the approval of the person in charge of the environmental protection department at the same level, the processing period may be appropriately extended, and the informant shall be informed of the reasons for the extension, but the extension period shall not exceed 3 days.

for the reports assigned by the superior, the institutions that undertake the work of the environmental protection hotline at the lower level shall complete the report according to the time limit assigned, and report the handling results to the institutions assigned by the superior; If the situation is complicated, with the approval of the person in charge of the environmental protection department at the same level, and explain the situation to the assigned institution, the processing period may be appropriately extended, and the informant shall be informed of the reasons for the extension.

article 12? After the report is completed, the report handling department shall promptly reply to the informant and transfer it to the institution that undertakes the work of the environmental protection hotline.

for the report assigned by the superior, the competent department of environmental protection at the lower level responsible for handling it shall report the handling result to the agency assigned by the superior in time after handling it; If the higher authorities find that the contents of the report are incomplete or the facts are unclear, they may return it to the original handling department for re-handling.

the report handling result shall be signed and issued by the person in charge of the environmental protection department, and the report matters, investigation, handling opinions and replies shall be explained.

Baidu Encyclopedia-Measures for the Administration of Environmental Protection Hotline Work