Is it legal for Ctrip to cancel the hotel reservation?

Legal analysis: If the hotel needs to cancel the order for personal reasons, whether to compensate depends on the agreement signed by both parties. If the deposit is paid, the penalty is generally applicable, and the deposit can be non-refundable.

Legal basis: Article 586 of the Civil Code of People's Republic of China (PRC), the parties may agree that one party shall pay a deposit to the other party as a guarantee for the creditor's rights. The deposit contract is established when the deposit is actually paid. The amount of the deposit shall be agreed by the parties; However, it shall not exceed 20% of the subject matter of the main contract, and the excess shall not have the effect of deposit. If the actual amount of deposit paid is more than or less than the agreed amount, it shall be deemed as a change of the agreed amount of deposit.