Traditional Culture Encyclopedia - Hotel accommodation - What is a hotel golden key?

What is a hotel golden key?

"Golden Key" is a professional hotel service. Its service content is relatively wide, and the service items have exceeded the scope provided by ordinary hotels, and they are all entrusted according to the requirements of the guests, and the service personnel This can be done in the form of an agent. Mainly reflected in allowing guests to enjoy a variety of services while staying in the hotel, such as: travel consultation services, document printing and copying, luggage services, itinerary arrangements, meal ordering services, etc.

Golden Key is an internationally renowned hotel service brand with a long history of 74 years. Originated in France, since its introduction to China in 1995, its advanced service concept has been recognized by the majority of hotels and guests. With the continuous development of China Golden Key, Golden Key has become the only service brand in the tourism and hotel industry.

Extended information

Only the top concierges can wear a pair of golden crossed "golden keys" on their collars. This pair of "golden keys" represents the concierge's highest honor. These people wearing golden keys are representatives of high-star hotels and high service standards around the world. They are not only the appearance of a hotel, but also determine the temperature of a hotel.

Louis Baleros, chief concierge of the InterContinental Hotel in Hong Kong, not only wears the "Golden Key" himself, he was also the chairman of the Hong Kong International Golden Key Association, opening up one almost dream world after another for countless guests, which will never be forgotten. The possible becomes possible. They are committed to providing the best service to their guests.