Do you need compensation for the hotel trip?

According to the relevant laws and regulations, it is difficult to claim for hotel power failure, and there is no compensation standard for claims. If the power outage is caused by a large-scale power outage, it is not easy to claim compensation from the hotel. If the power failure is caused by internal problems in the hotel, you can claim compensation from the hotel. In addition, guests can check out, cancel their accommodation contracts and ask for a refund. Except that the contract can be terminated, the hotel can agree to refund the room rate, and there is no legal basis for other things. Pay special attention to whether the power outage is force majeure. This important situation is not force majeure if it is a hotel line problem, but it should be force majeure if it belongs to the urban power supply system problem. If a lawsuit is filed based on breach of contract, the liability for breach of contract shall apply. Tort liability shall apply to those who are sued for infringement. According to the actual situation and loss, make compensation and ask for a refund.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 7 Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

Article 11 Consumers who suffer personal or property damage due to purchasing or using commodities or receiving services have the right to compensation according to law.