If other guests come to get the room card, how can the receptionist handle the transfer of the room card?

You need to check your ID card and reservation information, and you can only handle it after checking the reservation phone.

First of all, the hotel has no right to disclose the identity information of the guests. There should be related SOP processing flow at the front desk, please follow the flow. Objective To ensure the life, property and information safety of hotel guests.