Traditional Culture Encyclopedia - Hotel accommodation - Why should hotels be divided into stars? What's the difference between graded ones? What is the difference? What is the standard of grading? How to evaluate?
Why should hotels be divided into stars? What's the difference between graded ones? What is the difference? What is the standard of grading? How to evaluate?
Use the number and color of stars to indicate the level of tourist hotels. The star rating is divided into five grades, namely, one star, two stars, three stars, four stars and five stars (including platinum five stars). The lowest is one star, and the highest is five platinum stars. The higher the star rating, the higher the level of tourist hotels.
Trial star rating
As a supplement to the star rating, its rating is the same as the star rating.
Stars are symbolized by a gold-plated pentagram, which represents one star, two pentagrams represent two stars, three pentagrams represent three stars, four pentagrams represent four stars, five pentagrams represent five stars, and five platinum pentagrams represent five stars.
One-star hotels should have heating and refrigeration equipment adapted to the local climate; 16 hour hot water supply; At least 15 rooms (sets) can be rented; Rooms and bathrooms should be thoroughly arranged once a day, and sheets, sheets and pillowcases should be replaced every other day or at the request of guests, and every guest must replace them; Able to provide services in English.
Two-star hotels need wake-up service on the basis of the above (the same below); 18 hour hot water supply; At least 20 rooms (sets) are available for rent; There are international and domestic long-distance calls, which can be dialed by dialing or using prepaid telecom cards; There is a color TV; Change sheets, sheets and pillowcases every day or at the request of guests; Provide laundry service; Provide food delivery service at the request of guests; Buildings with 4 floors and above have passenger elevators.
Three-star hotels should have full-time luggage porters and special luggage carts, and provide luggage service for guests 18 hours; There is a small luggage storage place; Provide credit card settlement services; At least 30 rooms (sets) can be rented; No less than 16 TV channels; 24-hour hot water and drinking water, free tea or coffee, 70% rooms have mini refrigerators; Provide message and wake-up service; Provide wet washing, dry cleaning and ironing services for clothes; Provide shoeshine service; The service personnel have special dressing rooms, public toilets, bathrooms, restaurants, dormitories and other facilities.
Four-star hotels need central air conditioning (except villa resort hotels); Music system with background; /kloc-provide foreign currency exchange service for 0/8 hours; At least 40 rooms (sets) are available for rent; 70% guest room area (excluding bathroom) is not less than 20 square meters; Providing Internet access services; The bathroom has a telephone and a hair dryer; There is a mini-bar in the guest room; Dining room tableware is configured in complete sets according to Chinese and western habits, without damage; There are a large number of high-quality passenger elevators in buildings above 3 floors, and the cars are elegantly decorated; Purchase tickets for transportation, movies, visits, etc. Provide sightseeing services in the city; Services can be provided in Mandarin and English, and services can be provided in a second foreign language if necessary.
In addition to luxurious interior decoration, five-star hotels require 70% room area (excluding bathrooms and corridors) not less than 20 square meters; At least 40 rooms (sets) are available for rent; Indoor high-grade carpet, or decorated with high-quality wooden floor or other high-grade materials; Each room is equipped with a mini safe; There is an emergency room.
Platinum five-star hotel requires more than two years of five-star hotel qualification; Geographical location in the central business district or bustling area of the city, the traffic is very convenient; The architectural theme is distinct and the appearance is unique, which helps to establish the image of tourist destination; The internal functional layout and decoration can be combined with the local history, culture and natural environment to properly express and contrast its theme atmosphere; In addition to the magnificent entrance and entrance, the overall atmosphere of the hotel is extremely luxurious; All kinds of facilities are well equipped and of first-class quality; The main area of the hotel has an automatic temperature and humidity control system; It has a special service area for the executive floor with reasonable location, complete functions, elegant taste and gorgeous decoration, and provides at least 24-hour butler service for the executive floor;
And at least 5 of the following items:
A. The area of ordinary guest rooms is not less than 36 square meters;
B there are high-class western restaurants with reasonable layout, luxurious decoration, elegant style and international standards, which can provide formal western-style dinners and banquets;
C. There is an independent closed bar with reasonable location, elegant decoration and strong atmosphere;
D a banquet hall with a clear height of not less than 5 meters and a capacity of at least 500 people;
E. The international recognition is extremely high, and the average income of each rentable room ranks in the forefront of local hotels with the same star level for three consecutive years;
F there are special supporting facilities with spectacular scale, unique concept, scientific layout, elegant decoration and outstanding performance.
The national tourist hotel star rating agencies are responsible for star rating, formulate implementation measures and inspection rules for star rating, authorize and supervise the star rating agencies of tourist hotels below the provincial level to carry out star rating, and organize the evaluation and review of five-star hotels.
The star rating agencies of tourist hotels in other cities or administrative regions shall, under the authorization of the national star rating agencies of tourist hotels and the supervision of the provincial star rating agencies in the region, implement the star rating and review of tourist hotels in the region.
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