Traditional Culture Encyclopedia - Hotel accommodation - What do you think are the advantages of service quality management in this hotel restaurant?
What do you think are the advantages of service quality management in this hotel restaurant?
Enthusiastic service attitude and standardized service process are desirable.
1. Enthusiasm of service attitude: The service staff in the restaurant of this hotel can greet the guests with friendliness and enthusiasm, and show good service attitudes such as politeness, patience and carefulness in the service process, so that the guests feel at home.
2. Standardized service flow: The service staff in the restaurant of this hotel can provide services according to the prescribed service flow, such as guiding guests to their seats, introducing dishes, and asking about guests' needs. To make the service process orderly, efficient and orderly.
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