Can I return to the hotel for the cause of the epidemic?

If the hotel is blocked because of the epidemic, or the area where the hotel is located is inaccessible because of the epidemic. Then this is the responsibility of the hotel, and the hotel should allow refunds.

The epidemic situation is an event of force majeure. If the consumer cancels the order, the operator shall give a full refund.

1. What if the hotel doesn't give it back because of the epidemic?

1. You can negotiate with the hotel. Because the epidemic is force majeure and the agreement cannot be completed, it is not caused by human factors, and the money can be refunded.

2. If negotiation fails, you can complain to the Consumers Association about the hotel to protect consumers' rights and interests.

To sum up, during the epidemic, related housing disputes occurred from time to time. Both sides should understand each other and pay attention to empathy. Enterprises cannot be divorced from reality, ignoring consumers' reasonable demands and respecting each other on the grounds of asking consumers to understand.

Legal basis:

People's Republic of China (PRC) Civil Code

Article 562:

The parties may terminate the contract if they reach an agreement through consultation.

The parties may agree on the reasons for one party to terminate the contract. When the reasons for the termination of the contract arise, the creditor may terminate the contract.

Article 563:

In any of the following circumstances, the parties may terminate the contract:

(a) the purpose of the contract cannot be achieved due to force majeure;

(two) before the expiration of the time limit for performance, one party clearly indicated or indicated by his own behavior that he would not perform the main debt;

(three) one party delays the performance of the main debt and fails to perform it within a reasonable period after being urged;

(4) One of the parties delays the performance of debts or commits other breach of contract, which makes it impossible to achieve the purpose of the contract;

(5) Other circumstances stipulated by law.

For an indefinite contract whose content is to continue to perform debts, the parties may terminate the contract at any time, but they shall notify the other party before a reasonable time limit.