Traditional Culture Encyclopedia - Hotel accommodation - How do designers sign the bill?

How do designers sign the bill?

3, 1, the designer talks about trilogy. In the process of negotiating with customers, designers will talk about details in addition to concepts. For example, I just talked about a list of Vanke city villas at noon today. There are many peer decoration companies next to my company, and the comparison time of customers is very short, so how to impress customers in a short time? There are some skills in talking to customers. Here is one or two: 1. How can we talk about bills without a floor plan? When the customer doesn't bring the floor plan, many of our designers will feel hostile to the customer and think that the customer is not sincere. In fact, I think it is time to test the designer's level when the customer has no floor plan. In this case, designers can talk to customers about some conceptual things. I think I can open my mind more when there is no floor plan. For example, we can talk about some ideals, materials and decorative styles of life. Think of it as a way to guide customers into your design space. When you make the decoration colorful, if the customer doesn't bring the floor plan, then he will have daydreams. When he has reverie, he will enter an illusory space. At this time, the designer took him into an ideal world. What is home improvement? Is to make customers' homes better and more comfortable. There are several kinds of designers in our company. There is a designer named Yuan in our Caitian branch. I think the way he talks about orders is called minefield style. Every time he talks about a single order, he will put ten eight renderings, giving customers a sense of seriousness, devotion and enthusiasm, and his success rate in talking about a single order is also very high. There is also a combination, that is, one designer is the main one, supplemented by one or several designers, and the combination is matched with the list. Because not every designer can answer the questions, they need to make up for each other. As for me, I belong to a story-telling style. Storytelling is to create a plot through language and let customers enter your plot. And when we are talking, it is also from the porch, to the living room, to the kitchen. Just in the process of talking about the list, some life plots will be added to enrich the content and interest of the list. For example, when it comes to the kitchen, we can talk about cooking with customers; Speaking of children's rooms, we can also talk about how children enjoy the warmth of life through design; When you go to the master bedroom, you can talk about Feng Shui and other knowledge. During the conversation, if you find that the customer is a little tired, your voice will rise immediately. If he is interested, he should find some pictures to stimulate his interest and produce what we call a desire to buy. At this time, you naturally say: what I said today may attract you, but it is illusory to speak without drawings. If you have e-mail or fax drawings to me, I will make a design for you? In short, I just use the conceptual method to attract customers and make them willing to go deeper. 2. The customer brought the floor plan. How can we talk about orders? I was just talking about the conceptual method of lists. If there are drawings, this concept will be better played. There are three steps for me to talk about customers: 1. The first step is to establish a good first impression and attract him with concepts. The work to be done in this step is not only to talk about the concept, but also to record his needs in the process of talking. A good design is a product synthesized by knowing customers' intentions and combining their own ideas. When I talk about the list, I usually prepare five or six pieces of paper, a sketch book and colored pens. In the process of talking about the bill, while talking to the customer, draw his thoughts. It is best to make a simple layout according to his ideas immediately during the conversation. And this step is the first step of your running-in experience. Some designers are not like this. They use paper to record their customers' thoughts first, or even not, so that customers have no impression of themselves. I often try my best to impress my customers in the process of talking about the first order. In fact, this is about concept and design, and feelings, so that if it is not the price, customers will come to you and make them very dependent on you. But if you talk about the bill without details and concepts, the customer may not sign it anyway. I think it's just talk. A designer in my former company will draw eight floor plans when he takes a photo. The customer asked, young man, which scheme is the best? He said, what do you think? When designing, you must remember that there is a main scheme, and the others are sub-schemes. When you talk about it, you should talk about what you think is the best and the highlights of several other schemes. 2. Step 2: Enter the deep stage, make the customer interested in your plan and have his desire to see your budget. In this step, I will prepare some floor plans. Generally, I will prepare two sets: one is a true plane, which is the most reasonable layout; The other set is called fantasy layout, which may not be reached, may not be applicable, and may be more romantic. The purpose of this layout is to set off the very useful layout you just had. Unless the customer has very specific requirements, a good layout cannot be changed. As we said just now, because you talked about the concept last time, this practical layout scheme will be convincing. Fantasy, however, can make customers feel that your design is bold and attentive. Although this fantastic floor plan may not work, it plays a very good auxiliary role in your first set. And some perspective views. Perspective is to draw some perspective views according to some highlights in your design. Or you can draw some computer renderings. Hand painting can save costs and give customers a strong feeling. Customers can modify it, so hand-drawing can be modified immediately with customers. Many customers will say that they can't do it at once and come back in a couple of days or something. In this way, after a few days, it may dampen the interest of customers. At the same time, customers may go to other companies for comparison. In fact, signing a bill now is not only to compare companies, but also to compare the ability of designers. Then this will prolong our receipt time and even cause the loss of bills. As for the second step, I think we must ask this question at last: Customer, do you have an investment plan for your room? If so, can you tell me so that I can make a proper budget for you? So next time you come, we can talk about budget and plan. 3. Step 3: Enter the bill signing mode. If you master the above two steps, you can sign the contract this time. Some colleagues say that I don't speak technical terms. In my opinion, if a designer talks a lot of technical terms with his clients, I don't think he is a good designer. Talking to customers is to let them understand your design ideas and intentions in the most easy-to-understand language. Second, Feng Shui design knowledge Home Feng Shui triple mantra: Look at love, three qi have the main five elements, 99 times a song is not corrupt, smooth but not blunt shape is not evil, let people look at love-the most important word in China Feng Shui is "love". After seeing the house, I built the internal space structure of the house. I was very moved only by my heart and purpose. I have a special liking for this house. This is certainly a good house or a good design. Three Qi Dominations-Feng Shui is a knowledge that chooses "Qi", but a good house, its door's gas receiving state, its window's lighting state and its house's peace of mind are the three masters of the house.