Traditional Culture Encyclopedia - Hotel accommodation - What is the purpose of the hotel to collect guest information?

What is the purpose of the hotel to collect guest information?

Access to guest information has the following purposes:

1. By analyzing the guest's native place, age and room type, we can make a portrait of the guest and understand the consumption habits and behaviors of the hotel guests.

2. If something is left behind, bills are lost, items are damaged, and so on. After guests leave the hotel, it is convenient for the front desk to ask and collect guest information!

3. Collecting guest information is convenient for the hotel to send an email or call for user experience. If it is insufficient, it is convenient for the hotel to make targeted modifications.