Traditional Culture Encyclopedia - Hotel accommodation - Polite phrases for waiters at work..`

Polite phrases for waiters at work..`

1) Basic service terms

① "Welcome", "Welcome" and "Hello" are used by the greeting staff when guests come to the restaurant.

② "Thank you" and "thank you" are used with a positive attitude when the guest brings convenience to the waiter's work.

③ "Please wait a moment" or "Please wait a moment" are used when guests cannot be served immediately and are said in a responsible manner.

④ "Please wait a moment" or "Please wait a moment" are used to apologize for disturbing or causing inconvenience to guests.

⑤ "I have kept you waiting for a long time", which is used to apologize to the waiting guests with enthusiasm.

⑥"I'm sorry" or "I'm really sorry" is used to say sincerely and politely for disturbing or causing inconvenience to guests.

⑦"Goodbye"," "Please take your time" and "Welcome to visit next time" are used to say with enthusiasm and sincerity when guests leave.

2) Daily service terms

① When guests enter the restaurant

--Good morning, sir (Miss).

--Please go this way

--Please follow. I'm coming.

--Please take a seat.

--Please wait, I will arrange it for you right away.

--Please wait, yours. The dining table will be ready (cleared) soon.

--Please take a look at the menu (please order the cold dishes first)

--Sir (Miss), would you like to sit down? Here?

--Excuse me, can you share a table with that gentleman?

--Excuse me, is there any room here?

--Sorry, can I use a chair?

② When ordering for guests

--Excuse me, sir (Miss), can I order for you now?

p>

--What kind of drinks do you like? Our restaurant has...

--What kind of wine do you like?

--Do you like... < /p>

--Are you interested in trying today's specials?

--Do you prefer tea or noodle soup?

--Do you like sweets? How about a plate of fruit salad?

--What else do you need?

--I'm sorry, this dish takes a while. Can you please wait a little longer?

--I'm sorry, this dish has just been sold out.

--Okay, I'll contact the chef and I'll make sure you're satisfied. /p>

--If you don't mind, I recommend you...

--You are in a hurry, right?

③When serving food to guests

--Can I serve hot food to you now?

--Sorry, please give up.

-- Sorry to keep you waiting, this dish is...

--I'm so sorry to have delayed you for so long.

--Please forgive me, I'll make your dish. Wrong.

--I'm really sorry. We'll make it again for you immediately.

--Sir, this is what you ordered.

< p>④While serving guests during the banquet

--Sir (Miss), your dishes are ready, please take your time

--What other drinks do you need?

--Do you have enough food?

--I'm sorry, I'll ask you right away.

--Sir, are you XX? Your phone number.

--Miss, I'm sorry to worry about you. Can I clear the desktop?

--Thank you for your cooperation.

--Thank you for your help.

⑤Check out and send guests off after the meal

--Sir, your bill.

--Sorry, please pay in cash.

--Please pay XX yuan, thank you.

--Sir (Miss), this is the change and invoice for you, please keep it, thank you.

--We hope you will give us your valuable feedback on the dishes here.

--Thank you very much for your opinion.

--Thank you very much for your enthusiastic advice.

--Thank you, welcome to come again.

--Goodbye and welcome to visit again.