Traditional Culture Encyclopedia - Hotel accommodation - Polite phrases for waiters at work..`
Polite phrases for waiters at work..`
1) Basic service terms
① "Welcome", "Welcome" and "Hello" are used by the greeting staff when guests come to the restaurant.
② "Thank you" and "thank you" are used with a positive attitude when the guest brings convenience to the waiter's work.
③ "Please wait a moment" or "Please wait a moment" are used when guests cannot be served immediately and are said in a responsible manner.
④ "Please wait a moment" or "Please wait a moment" are used to apologize for disturbing or causing inconvenience to guests.
⑤ "I have kept you waiting for a long time", which is used to apologize to the waiting guests with enthusiasm.
⑥"I'm sorry" or "I'm really sorry" is used to say sincerely and politely for disturbing or causing inconvenience to guests.
⑦"Goodbye"," "Please take your time" and "Welcome to visit next time" are used to say with enthusiasm and sincerity when guests leave.
2) Daily service terms
① When guests enter the restaurant
--Good morning, sir (Miss).
--Please go this way
--Please follow. I'm coming.
--Please take a seat.
--Please wait, I will arrange it for you right away.
--Please wait, yours. The dining table will be ready (cleared) soon.
--Please take a look at the menu (please order the cold dishes first)
--Sir (Miss), would you like to sit down? Here?
--Excuse me, can you share a table with that gentleman?
--Excuse me, is there any room here?
--Sorry, can I use a chair?
② When ordering for guests
--Excuse me, sir (Miss), can I order for you now?
p>
--What kind of drinks do you like? Our restaurant has...
--What kind of wine do you like?
--Do you like... < /p>
--Are you interested in trying today's specials?
--Do you prefer tea or noodle soup?
--Do you like sweets? How about a plate of fruit salad?
--What else do you need?
--I'm sorry, this dish takes a while. Can you please wait a little longer?
--I'm sorry, this dish has just been sold out.
--Okay, I'll contact the chef and I'll make sure you're satisfied. /p>
--If you don't mind, I recommend you...
--You are in a hurry, right?
③When serving food to guests
--Can I serve hot food to you now?
--Sorry, please give up.
-- Sorry to keep you waiting, this dish is...
--I'm so sorry to have delayed you for so long.
--Please forgive me, I'll make your dish. Wrong.
--I'm really sorry. We'll make it again for you immediately.
--Sir, this is what you ordered.
< p>④While serving guests during the banquet--Sir (Miss), your dishes are ready, please take your time
--What other drinks do you need?
--Do you have enough food?
--I'm sorry, I'll ask you right away.
--Sir, are you XX? Your phone number.
--Miss, I'm sorry to worry about you. Can I clear the desktop?
--Thank you for your cooperation.
--Thank you for your help.
⑤Check out and send guests off after the meal
--Sir, your bill.
--Sorry, please pay in cash.
--Please pay XX yuan, thank you.
--Sir (Miss), this is the change and invoice for you, please keep it, thank you.
--We hope you will give us your valuable feedback on the dishes here.
--Thank you very much for your opinion.
--Thank you very much for your enthusiastic advice.
--Thank you, welcome to come again.
--Goodbye and welcome to visit again.
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