How do hotels keep their guests?

Hotels should combine environment and service to retain guests.

Analysis:

First of all, managers should have a strong sense of this, and then all employees should be trained to have this awareness.

A good environment is the premise of staying, so a comfortable environment and a clean house are the premise of retaining guests.

Good service and flexible guidance.

Regular and flexible discounts can also play a role, and discounts will attract a large number of guests.