How to deal with the checked items of overdue guests in the hotel? Let's discuss it.

For the items left by the guests, first, the waiter should contact the front desk as soon as he finds the items left by the guests, so that the front desk can contact the guests. If the guest leaves, it is suggested that the responsible members of the hotel contact the in-house guest directly to see if the left-over items need to be preserved or discarded, and then do the follow-up service well. Ordinary guests will not have a headache if they stay. For example, after the storage period of particularly valuable items (one year) has passed, guests can't get them back. Finally, they will contact for a long time and establish the auction register of the left-over items, auction them among the hotel staff and register them properly. There is no substantial abandonment of the items, and it is possible to find them if the guests suddenly come back to look for them. With the passage of time, it is also good to use the auction money as a charity fund.