Traditional Culture Encyclopedia - Hotel accommodation - Has anyone ever been overbooked? How much is the compensation?

Has anyone ever been overbooked? How much is the compensation?

Oversold is more common; There is a certain compensation, generally mileage, cash and other compensation, according to different airlines; Compensation is stipulated by the airline. You can't bargain, but you can get compensation according to the delay time of the changed flight, the lowest 200 yuan and the highest ticket price.

1. Reasons for oversold:

Overselling refers to avoiding the waste of resources caused by passengers who have not purchased or given up their travel without notifying the airlines after booking. Therefore, in order to meet the travel needs of more passengers and avoid the waste of airline seats, airlines will oversell some flights that are prone to seat waste. Generally, the oversold ratio is 3% to 5%.

Second, compensation:

1, Sichuan Airlines stipulates that once the ticket is oversold, passengers can get compensation from 300 yuan in addition to free refund; If passengers change their follow-up flights, they can also get compensation from 300 yuan to 800 yuan; If the waiting time of the changed follow-up flight is 2 to 4 hours, the hotel will provide free rest service.

2. Spring Airlines promises to provide 200 yuan cash compensation to passengers when the ticket is oversold, and provide free return and change service. If the waiting time of subsequent flights exceeds 4 hours after the change, it will provide free accommodation.

3. Hainan Airlines and Shandong Airlines stipulate that passengers who can't board the plane due to oversold tickets can refund their tickets free of charge and get compensation of 30% of the face price. If the amount of compensation is less than that in 200 yuan, compensation shall be made in 200 yuan. Passengers can also get financial compensation for changing their follow-up flights.

Extended data:

Ways to avoid overselling and missing planes:

1, go through the self-service check-in machine online first.

The most reliable way to avoid overselling is to check in online in advance or check in at the airport counter as soon as possible.

2. Have an airline alliance frequent flyer card.

Usually, the more times they take the airline, the less likely they are to get off the plane. If you have their frequent flyer card, you are less likely to refuse to carry it.

3. Book flights during off-peak hours.

This move can only be done by some qualified passengers, but if the flight peak hours can be successfully avoided, the probability of oversold flights will be even smaller.

References:

Baidu encyclopedia-flight oversold