Corruption management of hotel front desk

Generally speaking, corruption at the front desk of a hotel is often caused by flying orders at the front desk. If you want to check, even the housekeeping department will check together to ensure accuracy! ! ! First of all, you should strengthen the management of the front desk, and then let the finance department check the petty cash at the front desk regularly. Finally, don't give the front desk staff permission. This is estimated to be much better!

Let me give you an example of corruption at the front desk:

For example, if a guest comes to check in, but the front desk doesn't do C/I for the guest on the computer, it makes the guest's room in a reservation state (they won't change it into a dirty room, a self-use room or a maintenance room, because they will ask when they see the room status). The purpose is not to sell heavy rooms until the guest checks out, and the housekeeping department will directly change the reservation status of the room to dirty room VO, so that the cost of this room will not be recorded on the computer from beginning to end. The bill will not be affected, and the room rate can naturally be returned to the front desk. Therefore, the general front desk corruption must be related to the housekeeping department. Be sure to check one by one!