How to compensate for unsafe scratches on hotel facilities?

actual loss compensation. According to the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests, the hotel should be liable for compensation if the hotel facilities cause injuries to the guests. If the hotel manager fails to fulfill the obligation of safety guarantee after the guest is injured in the hotel, he shall bear the tort liability and make compensation, and the specific compensation shall be made according to the actual loss of the guest.