Why can the hotel only refund the deposit in cash?

Restrictions on credit and debit card systems. As for the reason why the deposit can only be refunded in cash, this is usually caused by the restrictions of credit card and debit card systems. Although the hotel can refund the deposit to the guests by credit card or debit card, in some cases, the refund of credit card or debit card may take some time to complete. In addition, some guests may not have a credit card or debit card, or they don't want to return the refund to their account, but want to receive cash directly. In this case, the hotel can only refund cash.