Traditional Culture Encyclopedia - Hotel accommodation - Is the GSA of the hotel a guest service agent or a guest service assistant?

Is the GSA of the hotel a guest service agent or a guest service assistant?

The customer service representative is the hotel customer service representative, which can be said to be the name of the company and the customer service representative, while the customer service assistant behind is the hotel customer service assistant, which can be said to be the name of the position and rank, and is the assistant of the customer service representative.