Please tell me the professionals who have worked in the personnel department of a five-star hotel, what exactly should the personnel department of the hotel do? Is it difficult?

Personnel clerks are basically the same as clerks in ordinary departments, but their work contents are mainly training, salary, recruitment and other documents or system management. Personnel trainers conduct internal and external training for each position in the hotel. For external training, you can contact external resources to organize and evaluate the effect. Internal training requires profound professional experience. It seems that you have only worked as a receptionist, but you are not competent. The position of assistant human resources manager is more demanding. People should not only understand training, but also understand performance appraisal, salary design, and most importantly, the spread of company ideas, and so on. Hehe, not that.

It's best to start with the personnel clerk and get in touch slowly. There must be a process to change careers, right?

I don't know. You can send an email. Goodbye.