How does the small program let the hotel take the initiative to get customers online?

The core of gaining the initiative through small programs is that small programs can meet the individual needs of hotel users. At present, most chain hotels provide standardized services, and applets are an entrance to the user service experience. For example, what special requirements do users have for the lack of environment, and what needs user guidance in diet or surrounding environment? This is a foundation for small programs to provide users with more intimate services. Therefore, from this perspective, the applet is not only a program itself, but the user's first feeling about the hotel experience, in which he feels the sincerity of user service and enhances the satisfaction of users. Therefore, in the development and design, it can actually be divided into two functions. 1 class is the basic function, that is, nothing more, the understanding of the hotel, the management of members, and the check-in time of the hotel. The other part is more personalized service functions, such as the management of related goods needed by users, and the personalized services of users (related intimate services such as meetings, trips, taxis, etc.). The expansion of these functions is the main way to gain the trust of users.

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