Traditional Culture Encyclopedia - Hotel accommodation - Which is more tiring, lobby bar or front desk?

Which is more tiring, lobby bar or front desk?

Lobby bar.

1. Under the direct leadership of the room manager, the lobby bar is responsible for the normal operation of the whole hotel during the shift, answering the front desk service hotline and transferring calls, and doing a good job in telephone consultation. The work pressure in the lobby bar is greater than that in the front desk.

2. The lobby bar is responsible for handling guests' questions and complaints, and the front desk is responsible for the reception, basic consultation and introduction of visiting customers. The working ability of the lobby bar is higher than that of the front desk.

3. The lobby bar helps all departments to maintain good relations with VIP guests, regular customers and business guests in the store, and the front desk needs to assist company employees in copying and faxing. Lobby bar is better at maintaining social relations than front desk.