Traditional Culture Encyclopedia - Hotel accommodation - Children have bloody stools after eating broken glass in Four Seasons Hotel. What is the responsibility of the hotel in this matter?
Children have bloody stools after eating broken glass in Four Seasons Hotel. What is the responsibility of the hotel in this matter?
First, the child ate the glass by mistake. The customer and his family are staying at the Four Seasons Hotel in Tianjin. The child took a bottle of yogurt in the restaurant, but spit out a piece of glass when eating it. Because the bottle of yogurt is made of transparent glass, he didn't notice the gap on it. The child spat out the debris and showed it to the hotel manager and the manager. After seeing the fragments, he found that the fragments were gone. When the manager came back, he explained to the customer that he had accidentally fallen into the yogurt jar.
Second, the child has blood in his stool. On the same day, the child went to the children's hospital for CT. After examination, he found broken glass in his stomach. Seeing that the child was in good condition at that time, I decided to take the child back for observation for a period of time to see if the glass fragments could be discharged through defecation. But when the child has symptoms of bloody stool, he immediately sends the child to the hospital for treatment. Follow-up inspection found that the length was more than 8 mm Although it has been more than half a month, it has not been solved. The hospital also said that it is impossible to determine whether the foreign body has been discharged, which is likely to lead to the possibility of digestive tract infection and other unpredictable risks, which may seriously endanger the child's life.
Third, health management issues If the child is discharged from the hospital, pay attention to whether there are symptoms such as abdominal pain and vomiting, and seek medical advice in time. Food safety is a matter of great concern to everyone. The hotel also received administrative punishment, but it still provided unqualified food in terms of food standards, which caused children to eat by mistake and caused physical harm. We should give customers reasonable compensation and strengthen health management.
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