Traditional Culture Encyclopedia - Hotel accommodation - Why is the quality of Thai hotels questioned?
Why is the quality of Thai hotels questioned?
Hotel villas in Thailand are actually "dangerous houses". The 24-year-old China boy had a cerebral hemorrhage after falling 6 meters high.
Although the victim of the incident went back to Shenzhen for treatment first, her sister, Ms. Wu, stayed in the local area for a longer time to deal with the follow-up claims. 2 1 day, Ms. Wu, who is about to return to Shenzhen, still has a lingering fear of this experience: "That is our nightmare place, and I won't go there again."
"On October 30th, 65438/KLOC-0, my husband and two younger brothers went to Koh Samui, Thailand, and booked a villa hotel called Sky Rock Koh Samui. On the day of arrival, they arranged for employee J to send us from the airport to the villa. "
What I saw next surprised Ms. Wu's family: "The mountain road on the way to their villa was so horrible that I didn't want to live in the villa." The protection measures for mountain villas are very lacking. Some roads have no handrails on both sides. When I arrived at the room, I thought it was safe. As a result, the toilet has three doors, one of which is open. Once it fails to stand firm, it will fall out of the room. "
The accident happened on the way to visit the hotel. Ms. Wu said: "The hotel staff showed us around the rooftop. The stairs are very steep. I almost climbed up. After the visit, my second brother and I went downstairs holding the wall and handrail hand in hand. When I finally walked down the stairs happily, I heard my brother scream. Looking back, I saw a hole in the wooden floor (visually, the falling height is 3 stories high, at least 6 meters high), and the hole is very deep. When I couldn't see my brother, I immediately jumped on the railing to find him. I saw him roll down the hill after he fell. My eldest brother immediately slipped down the slope next to him to hold him. At that time, the second brother had a lot of blood in his ear, blood in his nose, red eyes and many wounds all over his body. We quickly asked people nearby to call an ambulance. " After the incident, Ms. Wu's younger brother was sent to a local private hospital for rescue. The brain CT results given by the doctor showed that she had three cerebral hemorrhage, fracture and concussion.
After her brother fell, Ms. Song tried to stay calm and alerted the Thai police, and contacted the consular protection hotline of the China Consulate for help. "(When we were in the hospital) a policeman who spoke Chinese called and said that there was no one in the hotel villa. The police arrived at the hospital about 30 minutes later and could not speak Chinese, so they first made a confession with the hotel owner to understand the accident. Volunteers from the China Consulate came, and the police asked a few words and left. "
The owner of the villa said that the China guests lied and the compensation was too high: everyone can buy a new hotel.
Ms. Song said that on the second day after the accident, the hotel owner first sent representatives to the hospital to appease the feelings of the families of the injured and told them that they would be responsible for medical expenses. However, in the next ten days, he never came to the hospital again, nor did he visit his brother's injury.
165438+1October15th, Ms. Wu met the villa owner for the first time and asked for medical expenses. "We turned to the tourist police, made an appointment with the landlord of the villa and went to the hospital to discuss and solve the problem. The landlord's attitude is very firm, and it is clear that my brother jumped down the stairs and caused the accident. They don't have any legal responsibility. For humanitarian assistance, they will only pay half of the medical expenses (about 200,000 baht) for treatment in Thailand. " The coordinated tourist police asked the landlord to show the design drawings of the villa and other materials, but the landlord said that it was necessary to discuss with the company's partners and agreed to negotiate again two days later (17) with the materials. However, Ms. Wu said that the other party insisted that the villa was a legal building and even claimed that "it doesn't matter if it really violates legal responsibility."
However, on June 5438+07, Ms. Wu's family didn't meet until 4 pm. Consular volunteers had to call the consulate and ask the tourist police to call the villa owner. During the negotiation, the villa owner indicated that he was both the owner and the contractor of the villa project. However, materials such as business license and building approval were not provided. Volunteers negotiate to let the villa owner help advance the medical expenses or advance them first. But the other party insists that it is only possible to give 200,000 baht. Negotiations can't continue, and the tourist police can only register the contents of the negotiations. "The other party seems to think that 200,000 baht is very happy and really chilling." Ms. Wu is very angry about this.
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