Brief introduction to the training content of room attendants in star-rated hotels

The service training guide for star hotels is divided into three volumes, which comprehensively and systematically introduces the most representative knowledge of front desk waiter training, room waiter training and catering waiter training in star hotels.

The book Room Attendant Training in Star Hotels is divided into seven chapters, which mainly introduces the post cognition, etiquette, operation essentials and standards of room service center, floor operation essentials and standards, laundry center operation essentials and standards, public area cleaning and maintenance essentials and standards, and room safety and prevention.

This series focuses on the whole work flow of waiters in star-rated hotels, and introduces in detail the work flow, standards, methods, skills, etiquette requirements and some work-related disciplines and systems of waiters from entering the hotel to leaving the hotel after work. This series pays attention to practicality and operability, which is a necessary reading for professional waiters to enrich themselves, enhance their image and achieve self-improvement, and is also a necessary reference for hotel industry training and management.

The book Room Attendant Training in Star Hotels is divided into seven chapters, which mainly introduces the post cognition, etiquette, operation essentials and standards of room service center, floor operation essentials and standards, laundry center operation essentials and standards, public area cleaning and maintenance essentials and standards, and room safety and prevention.