What should I do if the items left by the guests at the elevator entrance of the hotel are thrown away by the waiter?

If the guest's belongings are thrown by mistake by the waiter, here are some suggestions:

1. Contact the hotel management immediately: guests should report this matter to the hotel management immediately and provide relevant certificates, such as photos or goods receipts. Managers will try their best to help guests find their goods or provide appropriate compensation programs.

2. Ask for surveillance video: If the item is expensive or involves a large amount of money, the guest can ask the hotel to provide surveillance video of the elevator so as to find out the specific destination and responsible person of the item.

3. Seek legal aid: If the guest thinks that his rights and interests have been infringed, he can consider seeking legal aid, such as seeking a lawyer to claim compensation.

4. Leave a good communication record: In the process of communication, guests should try their best to keep a good communication record, such as conversation record or email with hotel staff, in case of subsequent claims or rights protection.

In short, if the guest's belongings are thrown by mistake by the waiter, the guest should immediately contact the hotel management to explain the situation and ask for compensation. As a service provider, a hotel should be responsible for keeping the property of its guests. If the property loss of the guest is caused by the fault of the hotel staff, the hotel shall bear the corresponding liability for compensation.