Job responsibilities of waiters

Model essay on job responsibilities of waiters (selected 1 1 article)

In the era of continuous progress, people use job responsibilities more and more. Job responsibilities refer to the specific work content of workers, their responsibilities, reaching the standards required by superiors and completing the tasks entrusted by superiors. How to formulate job responsibilities is appropriate? The following is a sample essay (selected 1 1) on the job responsibilities of waiters, which I compiled. I hope it will help you.

Job responsibilities of the waiter 1 Job responsibilities:

1, according to the arrangement of the foreman, carefully clean the tables and chairs, the dining room, set the table in the dining room, and prepare all kinds of supplies to ensure normal business use.

2. Receive customers with initiative, enthusiasm, courtesy, patience and consideration, so that customers feel at home;

3. Use polite language to provide quality service for guests;

4. Cooperate with the foreman, obey the leader above the foreman, unite and be good at helping colleagues;

5. Be brave in training and constantly improve service skills.

Qualifications:

1, age 18-42 years old, healthy, diligent and enterprising.

2, good conduct, can bear hardships and stand hard work, junior high school education or above.

Job responsibilities of the waiter 2 Job responsibilities:

1. Dress according to company regulations and keep personal cleanliness. Gfd meets the requirements of the company, always smiles in customer service and obeys the work arrangement of superiors.

2. Cooperate with other personnel and be responsible for the cleaning and maintenance of all parts of the teahouse, tableware and entertainment facilities.

3. Be responsible for serving and receiving guests, be familiar with the production methods, taste characteristics and approximate production time of tea and drinks, and understand the relevant cultural background; Can skillfully introduce tea culture knowledge to guests.

4, do a good job in the teahouse environmental sanitation, according to the standard to wipe the tableware and service utensils, and do a good job in self-inspection.

5. Arrange the guests to the corresponding seats in time, and don't neglect the guests; According to the requirements of customers, if there are special circumstances, please ask the guests for instructions and make appropriate sales promotion.

6, take the initiative to swim, understand the needs of the guests, control the service frequency according to the actual situation, so as to satisfy the guests.

7. Prepare the bill for the guests in advance, check it clearly, and sing and buy it to ensure accuracy.

8. After the guests leave, immediately clean up the table, do a good job of turning over the table, and prepare to receive the next batch of guests.

9, take the initiative to communicate with the guests, consult the guests, and report to the superior in time.

10, after the restaurant closes, do a good job of finishing the various parts.

The waiter's job responsibilities are 3 1, and obey the work arrangement of the foreman.

2, according to the guest room cleaning process and quality standards, do a good job of daily cleaning and planned cleaning of guest rooms and responsible areas.

3. Keep the environmental passages and workshops in the floor responsibility area clean and tidy.

4. Be responsible for the check-out and reimbursement.

5. Assist the foreman to arrange VIP rooms and rooms with special requirements.

6. Assist the laundry room to distribute guest clothes.

7, according to the specification requirements, decorate rooms, check the room all kinds of furniture and equipment in good condition, timely report and maintenance.

8. Be responsible for timely reporting and handling unexpected accidents.

Job responsibilities of waiters 4 1. Clean and inspect guest rooms and replenish supplies:

A. be responsible for the high standard service and cleaning of guest rooms.

According to the instructions of the room supervisor, clean the vacant rooms, check out and renew rooms.

C, check the room at any time, and master the real-time room status in the area under its jurisdiction.

D, supplement room supplies, including small commodities (except small commodities in the lobby).

E report the loss and damage of guest room facilities and equipment, and place an order for maintenance in time.

2, to provide services for the guests:

A. Provide services to guests with a cheerful, smiling, helpful and sincere attitude.

B, timely completion of customer service.

3, the use and maintenance of cleaning supplies:

A, ensure that the cleaning supplies and tools in the work car (basket) are complete.

B, the correct use of cleaning supplies and tools, responsible for keeping the workshop, work car (basket), guest room office clean and tidy.

4, check the guest's property and valuables in the room.

First, report the loss of items in the room.

B. If the guest is found to have left valuables or huge sums of money in the room, he should immediately report to the housekeeping department.

C. report the lost items in the guest room.

5. Ensure the safety of the work area.

A, pay attention to strangers wandering on the hotel floor, and report suspicious behavior in time.

B, eliminate unsafe hidden dangers, once found, eliminate or report in time.

Job responsibilities of waiters 5 1. Customers should be active, enthusiastic, polite, patient and considerate, so that customers feel at home;

2. Be responsible for cleaning the environment, furniture, countertops and floors in the store and private rooms;

3. Be good at introducing and selling our projects to customers and serving tea and water according to customers' needs;

4. Cooperate with the foreman, obey the leader above the foreman, unite and be good at helping colleagues;

5, actively participate in training, and constantly improve service skills.

Attendant 6 job responsibilities 1, memorize operation procedures and various basic skills, and be responsible for providing services to guests according to standards.

2. Communicate with the supervisor and the front desk in time to understand the commonly used figures in your business field.

3. Responsible for the sanitary maintenance of the service area, and responsible for the management, maintenance and repair application of the facilities and equipment in the service area.

4, responsible for the corresponding documents to fill in and distribute, responsible for the recipients of guest supplies and consumables.

5, responsible for product quality supervision.

6, responsible for feedback the opinions of the guests, and the company's marketing content to the guests oral publicity, pay attention to the personal safety of the guests.

7. Know the names and eating habits of regular customers.

8. Responsible for checkout.

Job responsibilities of the waiter 7 Job responsibilities:

1, strengthen business knowledge learning, constantly master service skills and provide quality services.

2, cooperate with the foreman, obey the foreman and superior leadership command, unity, good at helping colleagues.

3. Be good at introducing and promoting the drinks and dishes in this restaurant to customers.

4. Have good conversation skills, be good at using language skills, and provide the best service for guests: be polite, master principles, answer questions, and be concise.

5, work to do four diligent: oral diligent, eye diligent, hand diligent, foot diligent, timely understand the requirements of the guests.

6. Do a good job in floor and bar hygiene before and after going to work, check whether the spare tableware is complete, and whether the utensils and necessities on the table are neat and complete.

7. Proficient in business operation knowledge, master and understand the dining scenes and rules of every drink and food that guests need.

8, adhere to the fresh, clean and elegant state, to provide guests with warm, polite, thoughtful, high-quality catering services.

9. Do a good job of collecting, keeping and reporting the daily consumption of articles in bars and floors, and make an inventory of articles and drinks every month.

10, strong sense of responsibility, able to handle business independently, report problems in time, be good at asking questions before and after, and convey the opinions put forward by guests in time.

Job responsibilities of the waiter 8 Job responsibilities:

1. Participate in various training courses, recreational activities and ideological education on time.

2, according to the provisions of the hotel post health responsibility system to do a good job of health.

3. Strictly implement and abide by all internal rules and regulations of the hotel.

4. Do all the work after closing as required.

5. Be responsible for the property management of the post, prompt the guests to bring personal belongings, and quickly count the post items when the guests leave the store.

6. Treat guests politely, serve with a smile, help, supervise and lead new employees.

7. Be responsible for the fire fighting and energy saving of this position.

8. Understand all kinds of complaints and problems of the guests. If they are supercilious and beyond the scope of answering skills, they should ask their superiors to solve them in time. They politely refused to answer about internal secrets.

9. Smile at the service process and cooperate with the Minister.

10, report the work to the superior regularly, reflect the problems and put forward good service suggestions.

1 1, adhere to the hygiene of the preparation room and sufficient spare parts.

12, familiar with various service processes of dishes, menus and drinks prices, so that the work can be successfully completed.

13, according to the instructions of the management, do a good job in cleaning the area and be responsible for the arrangement and replacement of tableware and seats.

The waiter's job responsibilities are 9 1, and he will obey the work arrangement of the teahouse supervisor.

2. Punch in 10 minutes in advance, put on makeup and change clothes.

3. check gfd.

4. Attend the regular meeting before class.

5. According to the arrangement of the supervisor that day, clean the sanitation of the responsible area together with the personnel on duty before business hours.

6. Welcome: When the guests arrive in the lobby or private room, smile and greet every guest and hotel leader (hello, welcome, good morning, good noon, good evening, Christmas, New Year's Day, New Year's Day, good weekend, etc. )

7. Question: Hello, sir/madam! What kind of tea do you want?

8. Record the number of cups and tea products ordered by the guests.

9. Goodbye: Just a moment, please! It'll be ready in a minute

10, here is your tea/drink, please enjoy it! Please feel free to call us if you need anything! I hope you have a good rest!

1 1. Patrol: constantly patrol (walk or see) the lobby, whether the guests have signs and the sanitary condition of the business hall, whether the ashtray needs to be replaced, whether the tea needs to be refilled, and whether the curtains and furniture are placed reasonably and handled and adjusted in time.

12. checkout: guests in the lobby should be guided to check out when they leave their seats.

13. After the guests leave, the tea set should be taken back and cleaned, and the cups should be cleaned and disinfected in time.

14. Leave guests: When a large number of guests come out of private rooms and foot bath rooms, please ask politely: Have you checked out?

15, ask the guest's comments or suggestions politely (sir/madam: Are we satisfied with the service? Please leave your comments with us and we will correct them in time. I hope we will make you more satisfied when you come next time. Record the guest's opinions in the guest suggestion book and feed them back to the department leader in time.

16, remind the guests: slide carefully, watch the steps, press the elevator for the guests, and politely ask the guests: What floor are you going to, and press the elevator floor for the guests?

17, seeing the guests off: seeing them off when you leave: goodbye/please go/welcome next time/please walk slowly.

18, if there is any slip, it shall be jointly liable for compensation with the personnel on duty.

19. You are not allowed to leave your post without reason (if there is any phenomenon, you will be punished according to the punishment regulations in the employee handbook).

20. Hygiene: After the night shift guests leave and before the early shift guests receive, the whole business place should be thoroughly cleaned and hygienic according to the standards.

2 1, the supervisor can't leave work until he has checked.

22, actively complete other work arranged by department leaders.

Job responsibilities of waiters 10 Job information:

1, welcome guests and provide warm service for cigars, drinks and other commodities;

2, auxiliary sales and other work;

3. Keep the storefront and in-store facilities beautiful, comfortable and clean, and create a good consumption environment.

Job requirements:

1, higher vocational education, good image and temperament;

2. Hotel service experience is preferred; Have the necessary English listening and speaking skills is preferred.

Work place: International Trade Zone, exit B of Yong 'anli of Metro 1 Line, the first floor of Jianguo Hotel.

Job responsibilities of waiters 1 1 job responsibilities

1, do a good job of security and save electricity and water. Check doors and windows, water and electricity switches, air conditioning switches and audio scenes.

2. Warmly receive every guest.

3. Check the quality of dishes and drinks at any time to prevent unqualified dishes and drinks from being supplied to guests.

4. Understand and implement the rules and regulations of the restaurant.

5. Take good care of restaurant facilities and equipment, and maintain and clean them.

6. Ask the guests for their opinions and suggestions on the quality of dishes and services.

7. Understand the items carried by the guests and remind them to bring them back after dinner.

8. Maintain good relations with guests through polite reception and astute and knowledgeable conversation.

9. Understand the guest reservation and table arrangement of each meal, and provide thoughtful service for the guests.

10, be familiar with the names of all varieties on the menu, and master the knowledge of dishes and drinks and service operation skills.

1 1. Carry forward the spirit of mutual assistance and friendship, strengthen the unity of employees, communicate and understand, and do a good job in service and reception.

12, which can deal with all kinds of emergencies quickly and effectively.

13, responsible for the timely replenishment of various tableware in the restaurant for emergency use.

14, do a good job of hygiene before and after business, adhere to the clean environment of the restaurant, and ensure the cleanliness and integrity of tableware and parts.

15, to ensure that all kinds of supplies and seasonings are clean and sufficient.

16, responsible for pre-meal preparation.

17. Serve in strict accordance with the service procedures and service specifications stipulated by the restaurant. Details of serving guests.

18, learn about the drinks ordered by the guests and promote the restaurant's special dishes. Help guests choose according to their tastes.

19, adhere to personal hygiene and cleanliness.

20, understand the service work assigned by the minister, to provide quality service for the guests.

2 1, pass the guest's request to the kitchen.

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