Traditional Culture Encyclopedia - Hotel accommodation - The role of hotel employee handbook _ the role of employee handbook
The role of hotel employee handbook _ the role of employee handbook
Function introduction of employee handbook 1. Importance and function of compiling employee handbook
At present, it is common for new employees to be unclear about the company's management system, corporate culture and related basic processes. Although this is closely related to the quality and importance of employees, it is more important that there is no normalization mechanism. Therefore, the author thinks that the method of compiling employee handbook can make up for this shortcoming. In addition, employees are not clear about the relevant basic procedures, which is not conducive to the improvement of work efficiency and may even damage the basic interests of employees. This problem can be solved well if it is clearly stated in the employee handbook. For example, how to handle work-related injury procedures, processes, materials, precautions, etc. Now this kind of situation is generally encountered. Please consult the human resources management department before handling it. If it is clearly stipulated in the employee handbook, efficiency can be improved. In addition, the relevant contents are compiled into the employee handbook as basic training materials, which can reduce the printing of training materials and save the corresponding costs.
The function of employee handbook is to let employees know about the enterprise, form core competitiveness, centripetal force and cohesion, understand the basic system of the enterprise, form correct code of conduct and better safeguard their rights and interests. For enterprises, compiling employee handbook can better cultivate high-quality talents, which is conducive to the future development of the company.
What should the employee handbook be based on? Simple, practical and comprehensive? Three basic requirements of writing. The so-called simplification means writing all the most important and basic things, and the content is clear at a glance. The so-called practicality means paying attention to practicality and effectiveness, not just writing about theory. The so-called comprehensive is to pay attention to the basic aspects of employees in the employee handbook and try our best to safeguard the interests of employees.
Second, the requirements of writing employee handbook
1. Writing Department. The employee handbook should be compiled by the human resources management department, and other departments should cooperate with each other on the principle of combining reality. When compiling, employees' opinions and suggestions should be properly listened to in order to achieve the goal of gradual improvement.
2. Writing principles. What should the employee handbook be based on? Simple, practical and comprehensive? Three basic requirements of writing. The so-called simplification means writing all the most important and basic things, and the content is clear at a glance. The so-called practicality means paying attention to practicality and effectiveness, not just writing about theory. The so-called comprehensive is to pay attention to the basic aspects of employees in the employee handbook and try our best to safeguard the interests of employees.
3. Write the content. Corresponding to the above principles, I think it should include the following aspects.
First, the company profile is a mirror to understand the company and the first impression of the company. The company profile should be concise and comprehensive, so that employees can understand it as soon as possible and update it in time.
Second, corporate culture can help employees better understand the core values of the enterprise and contribute to the development of the enterprise.
Thirdly, employee information, employee management system and employee reward and punishment system are the basic systems for employees to understand the enterprise. Important, easy-to-miss and easy-to-make application key symbols in the system, such as attendance and vacation system. Because the reward and punishment system is directly related to the vital interests of employees, it should be further clarified and aroused the due attention of employees. The basic rights and procedures of employees should be handled in such a way that employees can clearly understand their basic rights, especially if there are differences (such as home leave) between local employees and foreign employees, which should be specially marked. The contents involving the interests and welfare of employees, such as social security, provident fund, archives and other basic procedures, should be emphasized. The above aspects are fixed, and other aspects should be handled flexibly. I suggest sorting out the organizational structure, responsibilities of relevant departments and post settings, so that employees can have a basic understanding of the organizational structure. It is necessary to add basic operating procedures to front-line employees to form a preliminary impression.
In addition, in order to prevent employees from being hurt at work or less, we can add some basic self-help knowledge, such as emergency treatment measures such as hemostasis and fracture, to improve self-protection ability. At the end of the employee handbook, you can leave a page as a feedback page. After reading the employee handbook, employees can write down their opinions as feedback, and if they have no opinions, they should also give them to the human resources management department as feedback of the training results. For the opinions, the human resources management department should organize and summarize them by special personnel.
Three. Matters needing attention in compiling employee handbook
1. does not conflict with national regulations. It is the most basic rule not to conflict with state regulations. Any illegal regulations cannot be reflected in the employee handbook, and those suspected of violating the regulations should be avoided in time. If there are new adjustments to laws and policies, the relevant contents of the manual should be updated at any time.
2. Contact the training evaluation. The relevant contents in the employee handbook can be included in the pre-job training assessment, especially the aspects that employees are prone to make mistakes and forget, so that employees can master them skillfully through inspection.
3. Update in time, without omission. The employee handbook should be constantly improved. It is suggested that the human resources management department should revise the employee handbook regularly every year (generally before the end of the year) in combination with the company's situation and employees' opinions in order to improve it.
Four. any other business
Quality requirements of 1. compiler. As an employee handbook writer, in addition to being careful and meticulous in the writing process, he must also have a deep understanding of the contents in the employee handbook to reach the level of explanation and explanation, so as to better understand the content of serving employees. In addition, with the updating of the contents of the manual, the compilers should constantly update their knowledge and improve their level.
2. Distribution and recycling of employee manuals. The Human Resources Management Department is responsible for the unified distribution and recycling of employee manuals, which are distributed to ordinary employees when they report for duty, and distributed to employees of the Operation Department before induction training, and used as training materials. Employees should return the manual in time when they leave the company. If they can't return it for other reasons, they should explain the reasons when they leave the company. The employee handbook returned by the employee shall be kept by the Human Resources Management Department.
3. Keep the employee handbook. Since the contents of the Employee Handbook may involve the core contents of the company, employees should properly keep the Employee Handbook during their employment in the company to prevent the contents from being leaked and used by other related industries.
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