Book a hotel on Ctrip. How can I cancel my reservation if I can't check in?

Did you pay? How did you make a reservation?

There are several ways to book a hotel in Ctrip, such as free reservation, credit card guarantee and prepaid room rate.

The first one doesn't need to check in directly, which doesn't affect you, but it's best to inform the hotel that you can't go and don't leave a room.

The latter two need to call Ctrip customer service. Orders that are not checked in on the same day will generally be returned, and special circumstances should be handled flexibly.

I hope I can help you, please adopt it if you are satisfied!