What does Ctrip mean by changing rooms for free?

When booking a hotel with Ctrip. Com, if the hotel booked by the user cannot be completed, Ctrip can provide other alternative hotels with the same level, the same price and the same convenience, and will also bear the price difference and transportation expenses, and provide free reception services to help users stay in the new hotel smoothly. Ctrip's no-room replacement is a guarantee system for Ctrip's hotel reservation, aiming at protecting consumers' interests and travel experience. If you choose the free replacement service when booking Ctrip Hotel, you can rest assured to book, because no matter what problems arise, Ctrip will solve them in time and provide you with satisfactory alternatives.