We can find out what problems exist in hotel service quality from the hotel customer satisfaction questionnaire.

Hotel customer satisfaction questionnaire can find the following problems in hotel service quality:

1. Hygiene problem: If customers are not satisfied with the sanitary conditions of the hotel, their evaluation of the hotel may be lowered.

2. Service attitude: If the service attitude of hotel staff is not friendly enough, customers may have doubts about the service quality of the hotel.

3. Security issues: If the hotel has security issues, such as security risks or imperfect security facilities, it will also affect customer satisfaction.

4. Facilities: If the hotel's facilities are not complete enough or fail, it may also lead to customer dissatisfaction.

5. Price problem: If customers think that the price of the hotel is too high or does not match the service and facilities of the hotel, their satisfaction may be reduced.

6. Customer experience: If customers encounter unpleasant things during their stay in the hotel, such as noise interference, difficulty sleeping, unsatisfactory diet, etc., it may have a negative evaluation on the service quality of the hotel.

The above contents are for reference only. It is recommended to seek help from experienced colleagues or hotel management software.