What should I do if the door lock does not respond when I swipe the room card?

If you are a hotel guest, you can go directly to the front desk to change your card, or help open the door

If you are a hotel staff, you can judge the reason why the door cannot be opened based on the on-site card swiping situation:

1. The door lock does not respond when the room card is swiped: A. The door lock battery is exhausted: You can use the mechanical lock to open the key and replace the battery. B. There is a problem with the motherboard: it needs to be replaced

2 . The door lock responds when the room card is swiped, but the door cannot be opened

A. The lock cylinder plug is loose: use a spare electronic key or mechanical key to unlock the lock

B. The battery voltage is insufficient: connect the plug Or replace the battery.

C. The room card room number is incorrect: go back to the system to reset the building number, floor, and room number

D. The time is illegal: check the guest card accommodation time and use the data card to read it Get the clock; if the clock is inaccurate, set the clock first; if the guest card time is wrong, reissue the guest card

E. If the guest uses the original guest card after swiping the card to check out: reissue the guest card

F. The lock tongue is inflexible and fails to retract or pop out in time: Use a spare electronic key or mechanical key to open the door. Check whether the safety tongue is inflexible. Check whether the side trim is installed in place, and reinstall and debug the side trim. Board

3. When opening the door, the prompt is normal, but the door cannot be opened, and there is no motor action sound

Main reason: Motor failure Solution: Replace the motor

4. Swipe the card After that, the door lock kept beeping several times in succession, but the door could not be opened

You need to know the door lock brand. The number of beeps for each brand represents different faults and corresponding solutions. The following is I only list one commonly used brand. You can try to solve it. If it cannot be solved, please describe the door lock brand and model

2 beeps---correct prompt, indicating that it is a setting card

3 beeps---the door lock has been locked, solution: use a card that can unlock the door or unlock it

6 beeps---the room number is incorrect, solution: set the room number of the door lock First check whether the room number on the room card is correct

7 beeps---the card has expired. Solution: Set the door lock clock and first check whether the time on the room card is correct

8 beeps ---The guest card is covered by the subsequent guest card or restricted by the check-out card. Solution: swipe the authorization card or swipe the check-out card again

9 beeps---The card has been reported lost, which means you have entered Blacklist

10 beeps---the authorization code of the authorization card is invalid, solution: turn the mechanical key 3 times beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep beep---the authorization code of the authorization card is invalid. The building number or floor number is invalid. Solution: Set the room number and swipe the authorization card three times. Set the room number and swipe the card once.

12 beeps---The employee card is overwritten by the rear card. Solution: Swipe the authorization card. 1 time or turn the mechanical key 3 times Didi Didi Didi swipe the authorization card once

15 beeps - not the hotel's card, solution: swipe the authorization card or reissue the card

30 beeps - a card that is not part of this system, solution: reissue the card