Traditional Culture Encyclopedia - Hotel accommodation - One-star hotel standard

One-star hotel standard

Split conditions of stars

6. 1 a star

6. 1. 1 The layout of the hotel is basically reasonable, which is convenient for the normal activities of guests in the hotel.

6. 1.2 The graphic symbols of public * * * information conform to GB/T10001.1and GB/T 1000 1.2. The provisions of the.

6. 1.3 There are heating and refrigeration equipment adapted to the local climate, and all areas are well ventilated.

6. 1.4 Facilities and equipment shall be kept clean, sanitary and effective.

6. 1.5 All instructions and services shall be expressed in at least Chinese and English.

6. 1.6 Services can be provided in English.

6. 1.7 lobby

A. there is a front office and a general service desk;

B the main service desk is located in a conspicuous position in the lobby, with new decoration, sufficient light and signs in Chinese and English; The receptionist provides reception, inquiry, checkout and message service in Mandarin 18 hours or more;

C. Provide promotional materials of hotel services, room price list, local tourist traffic map and timetable of major transportation vehicles;

D. provide small luggage storage service;

E. provide luggage entry and exit services.

6. 1.8 guest room

A at least 15 rooms (sets) are available for rent;

B. The door lock is a concealed lock with anti-theft device, and an emergency evacuation map and related instructions are posted in a prominent position;

C well-decorated upholstered beds, tables, chairs, bedside tables and other supporting furniture;

At least 75% rooms have bathrooms, equipped with buckets, basins, showers or bathtubs (with shower curtains). There is a separate public toilet for men and women and a separate public bathroom for men and women on the floor without bathroom in the guest room, which is equipped with shower curtain. Take effective anti-skid measures, supply cold water for 24 hours and hot water for 16 hours.

E. adequate lighting and shading curtains;

F. Hotel service guide, price list and accommodation instructions are readily available;

G. Rooms and bathrooms shall be arranged once a day, and sheets, sheets and pillowcases shall be replaced every other day or at the request of guests, and each guest shall replace them once;

H./kloc-provide hot and cold drinking water for 0/6 hours.

6. 1.9 catering

Dining area with tables, chairs, tableware, lamps and adequate lighting;

B. Be able to provide breakfast service

C catering processing areas and utensils shall be kept clean and hygienic.

6. 1. 10 km * * *

A. there are separate toilets for men and women;

B. there is a public telephone;

C. emergency lighting;

D corridor wall clean decoration, 24-hour light, no obstacles. Emergency exits shall be clearly marked and reasonably located.