Traditional Culture Encyclopedia - Hotel accommodation - What are the cheap and fully functional homestays in Tianjin?
What are the cheap and fully functional homestays in Tianjin?
On Thursday, August 6th, I made a reservation at Meituan 13: 16 to celebrate my birthday with my lover on August 7th.
Contact the merchant around 7th16th (a man with a Fujian accent? 13011392397 and 13666636 1) confirm the reservation information and tell him that he will arrive around 17, just in time to get the room card at the Shaxian snack downstairs.
When I arrived at the store, my wife went to get the room card and paid a deposit of 100. As soon as I entered the room, I found that it was not the same room that I booked online. I booked a room of 60-70㎡, which was only 20㎡ visually. The room smelled musty, the facilities were old and the sanitation was not clean. I called the business at that time.
Me: Is the room different from my reservation?
Merchant: The room you booked, the last guest continued to stay, and now this room is for you to upgrade for free, which is more expensive than the room you booked before.
Me: I booked a room of 60-70㎡, and it was only 20㎡ after you upgraded me?
Merchant: The Internet is full of random bids, and the room you booked is so big.
Me: I don't need you to upgrade me. I just want the room I booked at that time.
Merchant: The room you booked has been renewed by the last tenant. If not, please check out. The attitude is very arrogant, as if it is natural to leave me no room.
Me: You said the last tenant stayed. Why didn't you inform me in advance?
Merchant: It doesn't matter whether you live or go back. The tone of the merchant is impatient, and the conversation has obviously experienced many such negotiations and is very experienced. )
Me: I want the room I originally reserved.
Merchant: No, please check out!
Me: Where do I check out? I contacted you 16, and you didn't say anything about extending your stay? Pay the deposit and get the room card downstairs, not to mention the renewal fee? Now you tell me that the last guest lives at 17:30. What is your daily routine?
Merchant: There is no routine. Since you don't agree to upgrade the room, please tell Meituan customer service to check out.
Me: I won't say check out. I'll tell the truth that you won't leave me a room.
I contacted the customer service of Meituan. The young man is very patient. After understanding the situation and communicating with the merchants, he gave me feedback: It is true that the merchants did not leave me a room, and the merchants admitted it. We will punish him accordingly. I'll check out first, and then choose a room in the surrounding hotels that doesn't exceed 138×2=276 yuan. Meituan will make up the difference of 138 yuan, and I will still spend 138 yuan. After searching, I found that the hotel room near the place where we played was 306 yuan, which was higher than that in 30 yuan. The young man asked the leader and agreed. I'm staying at the Mo Lifeng Hotel. At that time, I told the young man that we were eating now. Please tell the businessman who is in love with Tianjin that we will give him the key later. The young man contacted him and the merchant asked me to turn in the key before 20 o'clock. If I don't bring it after 20 o'clock, I won't refund the deposit. I replied to him at that time: you broke the contract first, not me. I will try my best to be early. Then he went soft. It turned out that I gave him the key before 20: 05.
I analyzed the routine of the business, that is, the high-priced room you booked. After arriving at the store, I said that the last resident would continue to live, and then let you live in a low-cost room. I also told you to upgrade for free. If you don't want to, he will let you check out. He has nothing to lose. Because he can still book at a high price after checking out (it must be expensive to book a room that day). If you agree, he will give you a low-priced room. If you book a high-priced room, he can sell it at a higher price on the same day.
Today, I contacted Meituan, thanking Meituan's customer service for its coordination, which made my bad consumption experience get the so-called psychological compensation. But I still want to expose the humble behavior of Tianjin love theme B&B (Tianjin Eye Shop) merchants to remind consumers to avoid being fooled. But because I didn't sign in, I couldn't write a comment.
At this point, I also suggested to the US Mission that there should be a special evaluation window if there is a situation like me being cheated by merchants again. Moreover, Meituan should announce the penalties for the merchants online, so that everyone can know that this is a black-hearted merchant, and don't live in the black shop of Tianjin love theme B&B (Tianjin Eye Shop) in the future! ! !
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